This position will have full accountability for the underwriting of all Commercial policies, at every stage of the policy lifecycle i.e. from quote stage to amendments to renewal of these policies and will therefore require a certain level of discretion to be considered and applied.
Position Requirements:
Grade 12 (Matric)
FAIS compliant (RE5) - essential
NQF4 Insurance related qualification - essential
Minimum 5+ years' experience in the short-term insurance industry, with a focus on Commercial Lines Underwriting within a brokerage
In-depth knowledge of commercial lines products, risk assessment, policy wordings, and pricing structures
Computer literacy - Microsoft Office
Tial knowledge - advantageous
Fully bilingual (English & Afrikaans)
Excellent negotiation, communication, and decision-making skills
Ability to work independently and manage small to large commercial portfolios
Duties and Responsibilities
Internal Business Processes
Underwrite and process new commercial lines business, policy amendments, endorsements, cancellations and renewals timeously
Ensure all policy and client data is accurately captured on all internal systems
Interpret and apply technical underwriting guidelines and company standards as per various insurers
Ensure strict compliance with all internal processes, industry regulations, legislative requirements and all insurer's operational procedures
Assist with internal system testing, audits, and process reviews as needed
Adhoc related tasks as assigned from time to time
Customer Perspective
Build and maintain effective relationships with intermediaries, brokers
Provide expert technical underwriting and rating advice on Commercial Lines policies
Ensure clear, accurate and professional communication on all policy matters within service delivery given timeframes (Queries, new business, endorsements, confirmations of cover, cancellations and renewals) to all intermediaries, brokers
Financial Perspective
Apply sound risk assessment practices and pricing to support profitable underwriting as per insurers mandates and underwriting guidelines
Maintain high accuracy standards to reduce mistakes and improve cost-effectiveness.
Contribute to policy retention through proactive renewal management
Learning & Growth
Keep up to date with market trends, product changes, and underwriting best practices through product, system, and compliance training
Continuously seek opportunities to improve underwriting skills and knowledge
Contribute positively to team culture through collaboration, teamwork and knowledge sharing
Job Type: Full-time
Pay: R35000,00 - R45000,00 per month
Work Location: In person               
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