is responsible for supporting the Senior Leasing Consultant and assists the Senior Manager: Commercial Property Commercial with procuring new commercial tenants, assisting with the negotiating and drafting of lease agreements, as well as preparing and managing lease documents. The focus must be on ensuring tenant retention as well as actively driving new lets. To do this, the incumbent must maintain professional relationships with all the stakeholders and engage with various BUs to ensure excellent customer service. Another key part of the role is general finance and administrative support, as well as managing commercial debtors with Finance while ensuring that billings are done correctly.
Job Objectives:
Lease Negotiation
Assist with Leasing of vacant commercial space in existing portfolio and developments
Assist with procuring new commercial tenants
Assists the Senior Leasing Consultant and assists the Senior Manager: Commercial Property Commercial with implementation of the Commercial Leasing strategy
Assist with the marketing of all vacant areas in the most effective manner
Manage and assist with the negotiation of Lease Agreements (renewal / new)
Submission of monthly reports to Commercial Leasing Manager
Stakeholder Engagement
Ensure Tenant Retention through excellent relationships, customer service, as well as liaison with external service providers and internal BU's
Develop and maintain strong commercial and industry relations to maximize lead potentials, key relationships being Tenants and Commercial Brokers
Building strong relationships within the organization (key business units Finance and Legal)
Ensure that Tenants are serviced properly and timeously in terms of responding to their queries and requests (key, keeping tenants happy)
Report any improvement or maintenance needs to the relevant stakeholders
Ensure that all company procedures are followed, with specific relevance to the Tenant/Landlord relationship, legal process, and finance process
General Finance and Administration
Daily reporting to and check-ins with Manager and other Stakeholders
Ensure all financial procedures are always followed
Implement sound accounting practices and procedures
Assist Commercial manager/Exec with establishing market rental for the annual budget procedure
Prepare all relevant letters and email communication that is in keeping with the V&A brand and service delivery
Verify reports from service providers and follow the relevant escalation process to ensure resolution
Manage and update leasing and property management forms
Responsible for the compilation of parking leases and the distributing thereof to tenants
Conduct data and trends analysis
Manage and load all commercial billings
Support Senior Manager: Commercial Leasing and Property and Leasing consultant with all administrative and PA roles
Be the first admin person for all MRI tasks
New Business
Develop and maintain commercial tenant database (local, national & international)- prospective tenants, discuss with Leasing Manager monthly, follow ups on markets, keys areas and best tenant fit for space.
Establish and/or maintain systems to monitor leads and deals- report to Leasing Manager
Advise prospective tenants and brokers on the leasing process and provide necessary documentation and follow up in this regard
Identify and collaboratively create business opportunities and drive revenue for the V&A
Assist manager/exec with any special projects
E
ducational Requirements
Property Management Diploma or related qualification
K
nowledge Requirements
General Real Estate knowledge
Commercial property management
Relevant legislation (e.g., CPA, FICA, POPI)
Contracts and Lease Agreements
Administrative property knowledge
Residential business administration
Customer Service
Scheduling and diary management
Networking
Financial management and administration
Research and Trends Analysis/Reporting
Skills Requirements
Diagnostic
Analytical thinker, detail-oriented
Logical problem-solving
Planning and organising
Numerical reasoning
Verbal and written communication
Relationship building
Emotional intelligence
Interpersonal skill
MS Office and other relevant software/databases
Experience Requirements
3-5 Years general leasing experience, preferably in Commercial property
This role will be recruited for in line with our Employment Equity requirements.
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