Job Description

Job Summary Commercial / Sales & Marketing Manager | Luxury 5-Star Lodge | Cape Town (Supporting Limpopo) ? Salary: R45,000 per month | Performance-Based Incentive Kendrick Recruitment is recruiting for a Commercial / Sales & Marketing Manager on behalf of a prestigious luxury 5-star lodge in Limpopo. The successful candidate will be based in Cape Town, working closely with the lodge's operational and reservations teams. This is an exciting opportunity for a commercially driven hospitality professional with expertise in revenue management, travel trade sales, and digital marketing within the luxury safari or tourism sector ? Requirements: o 5-8+ years' experience in hospitality revenue management, travel trade sales, or digital marketing o Experience within the luxury lodge or safari sector highly advantageous o Strong understanding of tourism distribution systems, OTAs, and travel trade partnerships o Experience with Google Analytics, Meta Ads Manager, OTA Insight, PMS, CRS, and sales reporting tools o Excellent written and verbal communication skills with strong brand storytelling ability o Passion for nature-based tourism, conservation, and authentic guest experiences o Analytical, strategic, and commercially minded with strong negotiation skills o Data-driven with a clear understanding of performance metrics o Creative thinking in marketing and content development o Ability to balance revenue objectives with brand integrity and guest satisfaction o Team-oriented, adaptable, and proactive within a remote lodge environment o Strong multitasking and relationship management skills Key Responsibilities: Revenue Management: o Develop and implement pricing and yield strategies to optimise occupancy, ADR, and RevPAR o Monitor booking patterns, competitor performance, and market demand to adjust strategies proactively o Manage distribution channels, ensuring rate parity and maximising direct bookings o Produce monthly performance and forecasting reports highlighting revenue opportunities o Collaborate with reservations to refine booking procedures and enhance guest conversion through AI tools Travel & Trade Sales: o Build and maintain strong relationships with travel trade partners, including tour operators, agents, DMCs, and luxury safari specialists o Represent the lodge at trade shows, roadshows, and online travel platforms o Negotiate rates and packages with domestic and international operators o Identify new market opportunities within niche segments such as honeymoon travel, conservation tourism, small groups, and exclusive-use bookings o Conduct market visits, property tours, and partner engagements to strengthen brand presence Digital Marketing & Brand Visibility: o Design and execute targeted digital campaigns across Google Ads, Meta Ads, and email marketing o Oversee the lodge's online presence, including website performance, SEO, and brand storytelling content o Manage social media channels to showcase wildlife experiences, conservation initiatives, and guest stories o Track and analyse marketing performance to ensure strong ROI and engagement o Collaborate with photographers, content creators, and PR partners to position the lodge as a leading safari destination Performance Indicators: o Growth in total room and package revenue, including RevPAR and ADR o Increase in direct bookings versus OTA contribution o Expansion of trade partnerships and repeat business from key agents o Improved digital engagement metrics and campaign ROI o Consistent brand representation across all online and offline channels Package: o Salary: R45,000 per month o Performance-based incentive linked to KPIs o Cape Town-based role supporting a remote luxury lodge o Opportunity to lead sales, marketing, and revenue growth for a premium safari brand If you are a commercially minded, strategic, and service-oriented hospitality professional with a passion for luxury safari experiences, we would love to hear from you. To apply for the Commercial / Sales & Marketing Manager position, please send your updated CV, reference letters, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.
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