Job Description

Duties:

• Sales & Promotion: Maintain brand sales and collaborate on promotions.
• Market Expansion: Conduct market research, visit dealers, monitor trends, and develop marketing strategies.
• Promotional Material Management: Handle promotional materials - registration, distribution, and updates.
• New Products & Policies: Promote new products, company policies, and online sales initiatives.
• Dealer & Customer Support: Manage dealer and institutional customer cooperation, including credit and loan investigations.
• Channel Management: Execute dealer channel-related tasks.
• Post-Loan & Document Management: Oversee post-loan activities and manage critical business documents.
• Risk Control: Enforce risk management measures and verify the authenticity of transactions and documentation.
• Debt Recovery: Manage repayment tracking, collections, legal actions, and write-offs.
• Dealer Training: Develop and implement training for dealers.
• Voucher Handling: Oversee voucher processing between the company and dealers.
• Other Duties: Complete additional tasks as assigned by leadership.

Requirements:

• Education:

• Minimum: Matric certificate.
• Preferred: Degree in Finance, Economics, Accounting, Management, or related fields.
• Experience:

• At least 3 years of relevant work experience.
• Professional Knowledge & Skills:

• Strong understanding of Customer Relationship Management (CRM) and Risk Management.
• Ability to classify dealers by business scale and risk level, and apply targeted marketing strategies.
• Skilled in identifying customer risks during contract signing and visits, and taking preventive measures.
• Capable of executing asset preservation for overdue loan collection.
• Solid grasp of financial and banking concepts such as:

• Principles of Finance
• Bank Credit Management
• Monetary Banking
• Commercial Banking
• Financial Analysis

• Proficient in analyzing corporate financial reports, including assessing repayment ability, profitability, operational efficiency, and growth potential.
• Familiar with the risk characteristics of commercial vehicle operations and can identify hidden risks in customer industries.
• Master the rules and regulations of the commercial vehicle retail business and perform duties in compliance with system regulations.
• Be familiar with the national macroeconomic and financial environment, as well as trends in the automotive finance industry and related sectors.
• Understand the Group's commercial vehicle products and local network layout and be knowledgeable about the operating models of commercial vehicle dealers and fleets.
• Proficient in using Word, Excel, PowerPoint, and other standard office software.

Comptencies/Personal Attributes:

• Communication & Coordination: Effectively communicate and coordinate with others, including professional and courteous phone interactions.
• Analytical Thinking: Ability to gather, interpret, and relate information; identify cause-effect relationships and propose practical solutions.
• Integrity: Adhere to the company's code of conduct, honor commitments, and maintain professional ethics.
• Enterprising Attitude: Display initiative, embrace challenges, set personal performance standards, and strive for achievement.
• Confidentiality: Demonstrate strong awareness and adherence to confidentiality policies, including handling undefined situations responsibly.
• Team Spirit: Understand team roles, maintain a cooperative and positive attitude, and work effectively within team structures.
• Customer Service Orientation: Fulfill service responsibilities, understand client needs, and work toward high customer satisfaction.