Job Description

Now Hiring: Collections Team Leader -- Lead, Motivate & Maximize Recovery

Are you the kind of leader who thrives under pressure, inspires performance, and keeps operations razor-sharp?
We're hiring a

Collections Team Leader

to drive a high-performing team in a fast-paced, well-funded startup -- where your precision, leadership, and results-focused mindset directly fuel our success.

This is your chance to step into a role where

your decisions matter

, your

impact is visible

, and your

team follows your lead

.

In-Office | 3 PM - 12 AM

Full-Time | High-Growth Startup Environment

Competitive Pay + Growth-Focused Culture

Who You Are:

3+ years in collections, accounts receivable, or credit management Proven leadership or supervisory experience in collections or customer service Bachelor's degree in Finance, Accounting, Business Administration, or related field (preferred) Strong understanding of collections processes, AR management, and relevant regulations High attention to detail -- accuracy is your default Excellent communicator: clear, confident, and customer-focused Skilled in problem-solving, negotiation, and handling escalations Experienced with collections software, CRMs, and MS Office Adaptable -- you thrive in fast-moving, high-growth environments Organized, decisive, and comfortable managing multiple priorities Able to work full-time on-site during

3 PM - 12 AM

shift

Bonus Points For:

Certification in credit management (ACA or similar) Experience in a well-funded startup or high-growth setting Knowledge of credit risk management and dispute resolution techniques

What You'll Own:

Lead, coach, and develop a team of collections agents Conduct daily training, performance check-ins, and team meetings Evaluate team performance using quality and productivity metrics Support recruitment, onboarding, and fair workload distribution Develop and execute strategies to reduce aged receivables and boost cash flow Collaborate with Sales and Customer Service to resolve disputes Monitor key KPIs and remove process bottlenecks Ensure compliance with company policies and legal regulations Handle escalated cases and negotiate payment arrangements Maintain accurate reports and oversee all daily collection activities Prepare performance reports and analyze payment trends Use data to improve strategy, efficiency, and risk management Drive continuous improvement to reduce DSO and enhance team performance Stay updated on industry best practices and introduce innovative solutions Identify compliance risks and ensure secure handling of customer data

Why You'll Love Working With Us:

You'll lead a team that drives financial performance Work in a fast-growing, well-funded startup with massive career upside Collaborate with cross-functional teams and senior leaders Build systems, shape culture, and influence collection strategy Join a performance-driven environment where accuracy and excellence matter

Ready to lead a team to new heights?

Send your CV + a short 15-30 second introduction video to:

[Lmoodley@enablebenefits.ca]

Subject Line:

Collections Team Leader - Your Name

Know someone who leads with impact? Tag them -- or step into the role yourself.

#NowHiring #CollectionsLeader #TeamLeadJobs #StartupJobs #CollectionsManagement #DebtRecovery #LeadershipRoles #FinanceJobs

Job Type: Full-time

Work Location: In person