Job Description

In support of the iMasFinance transformation strategy, preference will be given to candidates from the designated groups.
About this position
iMasFinance, a financial services Cooperative, is looking for a Collections Manager: Legal. This position reports to the Head: Business Support and Collections, and is responsible to develop, implement and monitor debt review, regional and legal collections strategies and processes, minimize write off values and maximize profitability as well as establish and manage a network of service providers performing legal outsourced services.
The successful candidate will be an innovative, dynamic and energetic self-starter with seasoned experience in the Collections environment.
Responsibilities include, but are not limited to, the following:
Job Outputs:

• Translate corporate strategy and business priorities into tactical strategies within the Collections Division.
• Develop, update, and manage the divisional strategy to full implementation with regards to legal collections.
• Develop, implement and review applicable policies and procedures for the division.
• Ensure strategic engagement with external stakeholders with an emphasis on key employer relationships.
• Build and maintain strong relationships with internal and external stakeholders.
• Identify and appoint a panel of attorneys to file court orders and judgments against members being handed over from the pre-legal department.
• Allocate accounts and manage the attorneys' performance and report on it.
• Update member credit profiles, including adverse information as is prescribed by the Act and SACRRA.
• Review and analyze specialized collection trends and stats and devise collection strategies and plans.
• Manage the specialized collection functions (debt review, deceased accounts, Credit Life Insurance (CLI) claims, sequestrations and administration orders).
• Payments received form PDA (payment distribution Agent) are journalized and captured.
• Review all Commercial Contracts and support with the contracts of new deals.
• Perform financial management function, budgeting and reporting.
• Provide input into annual debt collections budget, and manage and monitor the budget.
• Establish a risk management culture on all levels of the region.
• Identify and assess risks in the region in accordance with the Risk Management policy and Risk Management guidelines.
• Develop risk treatment plans, to mitigate the risks identified.
• Ensure implementation of equitable HR practices, including the EE plans.
• Supervise activities of the team.
• Create and maintain a high-performance culture.
• Manage team's performance.
• Be an inspirational leader.
• Ensure the training and development of team members.
• Keep abreast with industry trends and developments.
• Visionary leadership, providing direction and strategic leadership to employees, ensuring execution of the company vision and strategic objectives and achievement of expected results.

Qualifications:

• Matric, with Mathematics and Accounting
• Diploma in Credit Management
• LLB or BCom Law degree is essential
• Admitted advocate/ attorney
• Valid Code 08 Driver's license

Experience:

• 6-8 years operational experience in credit procedures and policies
• 5 years managerial experience in debt collection
• 6-8 years operational experience in debt collection and legal administration

Knowledge and Skills:

• Computer literacy
• Relevant legislation and regulatory bodies
• Debt collection processes
• Formulating strategies and concepts
• Interpersonal skills
• Influencing skills
• Analyzing skills
• Planning and Organizing skills
• Verbal and written communication skills
• Assertiveness
• Conflict handling
• Time management skills
• Judgment and Decision making
• Leadership skills
• Advanced skills in Microsoft Excel, Word and Powerpoint

Closing date: 20 November 2025

Skills Required