Collections Agent – Financial Services (Cape Town) Job in O'Brien Recruitment

Collections Agent – Financial Services (cape Town)

Cape Town, Western Cape, South Africa

https://www.mncjobs.co.za/company/obrien-recruitment

Job Description

? Collections Agent - Financial Services (Cape Town)
Basic + Commission | Permanent Role | Growing Credit Provider
We're hiring experienced Collections Agents to join a fast-paced, high-performance credit team. You'll be speaking to real people, solving payment issues, and helping them get back on track - all while hitting your targets and earning commission.
? What You'll Be Doing:

Calling and following up with customers who are behind on payments
Negotiating payment plans that are realistic and stick
Logging calls, promises, and outcomes accurately
Handling accounts across early to late-stage collections
Working towards daily, weekly, and monthly targets

? What We're Looking For:

2+ years' experience in collections, ideally from a credit provider or financial company
Confident on the phone and comfortable talking about money
Able to negotiate and resolve issues without losing your cool
Good with systems - CRM, diallers, and basic computer tools
Goal-driven, organised, and able to work well under pressure

? What's On Offer: