Clients Relationship Specialist (nigerian Desk)

Cape Town, WC, ZA, South Africa

Job Description

Responsibilities




Identifying leads' needs to make more new activations Brief product/service walkthrough and presentation to potential customers based on their needs Working with objections, prevented to get started and express helping on how to start trading to secure a successful activation Securing a commitment from the customer to begin using our products or services Keeping track of customer interactions and updating the company's customer relationship management (CRM) system with relevant information Receiving training on the company's products, services, and processes skills outside of work (e.g reading books, useful blogs) Reaching KPI targets set by the manager. Desire to exceed targets

Requirements




1+ year experience in a Customer Service, Support and/or Business Development position in a financial services company would be a plus Ability to study new information and adapt to new spheres quickly, demonstrating a proactive approach to learning and skill development Understanding of local characteristics for countries in MENA region Strong interpersonal skills, ability to communicate well at all levels within company and externally with different profiles of Clients High level of integrity and dependability Ability to work in a high-pressure and fast-moving global and multi-language environment Excellent team player, able to interact effectively with various functions within the company with the ability to build consensus Fluent proficiency in English and Nigerian dialect

Will be a plus




Additional languages

We offer




15 paid vacation days per year 10 paid sick leave days per year 10 Public holidays Medical budget Opportunity to work remotely Professional education budget Language learning budget * Wellness budget (gym membership, sports gear and related expenses)

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1458731
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned