Job Description

Become a Customer Champion!

Are you a

relationship-builder

with a knack for

driving sales growth

?

Join the team as a Client Success and Sales Operations Coordinator in Durban and leverage your 4+ years of experience in internal account management and sales to excel in a fast-paced environment. With a focus on maximising revenue and achieving sales targets, you'll play a crucial role in managing strategic accounts, developing new opportunities, and delivering exceptional customer service. If you have a proven track record in sales, excellent communication skills, and a keen interest in IT products and technology, we want to hear from you!

Type: Permanent

Salary: R15 000 - R26 000 pm Depending on experience

Area: Onsite in Durban

Key

Responsibilities:

Customer Relationship Management

: Build and maintain strong relationships with customers, understanding their businesses, challenges, and opportunities.

Sales Achievement

: Develop and execute sales strategies to achieve sales targets within your assigned region.

Quote Management

: Proactively follow up on quotes and opportunities to drive sales.

Sales Support

: Collaborate with the External Sales team to identify and develop new sales opportunities.

Customer Service

: Provide exceptional customer service by promptly addressing queries, resolving issues, and ensuring customer satisfaction.

Operations Coordination

: Liaise with internal departments to ensure smooth order processing, delivery, and invoicing.

Reporting

: Prepare and submit weekly sales and activity reports to management.

Product Knowledge

: Stay updated on the company's products and industry trends.

Requirements:

Matric with Mathematics is essential A tertiary qualification in Sales, Business Management or IT will be an advantage 3-4+ Years of experience in account management and sales operations. Experience in the IT Distribution or Commercial sector is advantageous. Strong communication, interpersonal, and negotiation skills. Ability to work under pressure and meet sales targets. Proactive and results-oriented mindset. Valid driver's license and own vehicle. Professional appearance and demeanour. Proficiency in English.
By joining the team as an Internal Account Manager, you will have the opportunity to contribute to the company's success and build a rewarding career.

Job Types: Full-time, Permanent

Pay: R15000,00 - R26000,00 per month

Application Question(s):

Do you have a relevant tertiary qualification in sales/marketing or equivalent?
Education:

High School (matric) (Required)
Experience:

internal account management, in the IT industry,: 3 years (Required) Sales Support in IT Distribution: 3 years (Required) Customer Service and Support: 3 years (Required)
License/Certification:

* Driver's license (Required)