Client Service Support

Centurion, Gauteng, South Africa

Job Description


Hello Group is seeking to appoint a dedicated Client Service Support Consultant who will be a crucial member of the customer and client service team, responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.What Offers

  • Onsite Barista Because lifes too short for bad coffee!
  • Exciting Team Events Work hard, play harder!
  • Teambuilding Activities Get to know your teammates beyond the screen!
  • A Culture That Feels Like Family No corporate robots herexe2x80x94just real people doing great things!
  • A Top-Notch Office Space Where inspiration meets innovation.

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Job Detail

  • Job Id
    JD1432173
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Centurion, Gauteng, South Africa
  • Education
    Not mentioned