Client Service Officer
Gauteng, South Africa
Job Description
Ensure world-class service to all internal and external clients.
REQUIRED MINIMUM QUALIFICATION
- Grade 12
- 2 years client service experience or relevant experience within a manufacturing environment
- Capture orders on ERP, create quotations and send to Client for payments / validate pricing
- Daily processing of invoices and reconciling D/N against Gate sheet
- Ensure accurate filing of all delivery notes and gate sheet
- Open order report and approve EDI orders
- Attach POP from the client and send through to Debtors to release ordered items
- Process cash sales, recon and capture on the control sheet
- Verify credit notes and claims/goods returns orders and preparation
- Liaising with DC for PODxe2x80x99s
- Working on retailer accounts and matching claims to Invoice price and quantities and identifying differences for processing
- Email Co-packing order to T/A and dispatch to ensure loading
- Assisting DC with general queries and difficulties
- Remove backorders and cancelled orders
- Credit flag list distribution
- Assist and resolve general customer queries
- Verification of App orders
- Download retail purchase orders from Portal and sending to various DC.
- Computer literate
- Good interpersonal skill
- Excellent client relations
- Stress management and crisis management
- Attention to detail
- Organized and strong administrative skill
- Knowledge of SAP and/or SAGE will be an advantage
- Diligent
- Positive and motivated
- Assertive
- Self-starter
- Punctual and accurate
Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI's Employment Equity Policy
Applicants are informed that in order to consider any application for employment, we will have to process your personal information.
A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes anotherxe2x80x99s personal information, such collection, retention, dissemination and use of that personxe2x80x99s personal information must be done in a lawful and transparent manner.
In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice, which can be accessed and viewed on the AFGRI Group website, https://www.agh.co.za/ which HR Processing Notice we request you kindly download and read.
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Job Detail
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Job IdJD1254323
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGauteng, South Africa
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EducationNot mentioned