Client Relationship Coordinator
Boksburg, GP, ZA, South Africa
Job Description
Are you a people-first professional who thrives on building meaningful connections? At JasperIT, we're looking for a Client Relationship Coordinator who will be the trusted bridge between our clients and our teams. This role is all about delivering exceptional service, strengthening partnerships, and ensuring our clients feel valued every step of the way.
Key Responsibilities
Serve as the primary point of contact for clients, handling inquiries and requests with professionalism and care. Build and maintain strong, long-term relationships by understanding each client's unique goals and challenges. Partner with internal teams to ensure smooth project execution and exceptional client outcomes. Gather and share client feedback to help refine services and improve experiences. Spot opportunities to introduce additional products or services that could benefit clients. Assist the sales team with onboarding new clients and guiding them into active, successful partnerships. Monitor client accounts, track key metrics, and support initiatives to boost retention and growth. Proactively resolve issues to maintain client trust and satisfaction.
Requirements
At least 1 year of experience in a client-facing or relationship management role. Strong ability to build rapport and foster trust with clients across industries. Excellent interpersonal, communication, and presentation skills. Highly organized with the ability to juggle multiple priorities effectively. Strong problem-solving mindset with the ability to stay composed under pressure. Comfortable using CRM platforms and Microsoft Office Suite. Adaptable and flexible to meet changing client needs. Knowledge of sales strategies or techniques will be an advantage.
Job Types: Full-time, Permanent
Pay: R6000,00 - R14000,00 per month
Experience:
Relationship management : 1 year (Required)
Work Location: In person
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Job Detail
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Job IdJD1520548
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBoksburg, GP, ZA, South Africa
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EducationNot mentioned