Job Description

If you're the kind of person who meets challenges head-on, enjoys working with people, and thrives in a goal-driven environment -- this role is calling your name.

We're on the hunt for a Client Liaison Consultant who can confidently take ownership of client relationships, handle a wide range of requests with professionalism, and help drive long-term success. You'll be the friendly, dependable face that clients trust -- someone who can think on their feet, communicate with clarity, and make sure no detail slips through the cracks.

This opportunity is ideal for individuals who enjoy engaging in both Afrikaans and English, and who excel in environments where relationships matter.

Your Role Will Involve:

Being the main contact for clients -- managing queries, offering support, and building confidence Developing strong connections by learning what matters most to each client Working closely with internal departments to ensure smooth delivery of products and services Spotting opportunities to introduce new services or products that add value Assisting with onboarding new clients and ensuring a seamless handover from sales Monitoring client account activity and identifying areas for improvement or growth Handling issues professionally and working toward quick, effective solutions Sharing client feedback internally to improve our processes and service levels

We're Looking For Someone Who:

Has at least 1 year of experience in a client-facing role (preferably) Communicates clearly, listens well, and knows how to earn trust Can multitask effectively and manage time well under pressure Has an eye for detail and a knack for organizing and prioritizing work Feels confident using CRM tools and Microsoft Office software Enjoys solving problems and thinking critically Understands sales principles -- or is willing to learn Is comfortable communicating in both Afrikaans and English, as this helps build rapport with many of our clients

Job Details:

Work Hours: Monday to Friday | 08:00 - 17:00 Employment Type: Full-Time Salary: R6 000 - R14 000, depending on experience
This is more than just a customer service role -- it's a chance to be a trusted advisor, a problem-solver, and a key part of a passionate, people-focused team. If you're eager to grow your career in a space that values initiative and relationships, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: R6000,00 - R14000,00 per month

Experience:

customer facing: 1 year (Required)
Language:

Afrikaans (Required) English (Required)
Work Location: In person