Client Experience Expert – Luxury Safari Travel – Cape Town South Africa
Cape Town, WC, ZA, South Africa
Job Description
The Client Experience Expert ensures guests receive seamless, personalised service before, during, and after their African journey.
You'll manage pre-trip communications, assist with documentation, handle changes or special requests, and coordinate with internal teams and suppliers to resolve issues quickly.
You will also play a key role in enhancing client relationships, promoting additional experiences, and ensuring that every guest returns home with memories that exceed expectations.
Package:
Full-time Cape Town-based role
Competitive remuneration package
Career development within a respected, conservation-focused brand
Diploma in Travel, Tourism, or related field
3-5 years' experience in a customer-facing travel role
Strong written and verbal communication skills
Proven organisational and multitasking abilities
Experience with booking systems (Bazaruto advantageous)
Passion for exceptional service and attention to detail
Between 3 - 5 Years
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Job Detail
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Job IdJD1549078
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned