Job Description

At EyeCarePro, a leader in digital marketing for eyecare professionals, our commitment to excellence is not just a goal, it's a proven track record. We are the recipients of the prestigious EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector. This achievement underscores our dedication to quality and innovation in the eye care industry. Learn more about our award at EyeCarePro's EyeVote Award.
Our team thrives on meaningful collaboration, underpinned by empathy and understanding. We bring a unique blend of professionalism, helpfulness, and friendliness to our work, ensuring every interaction is both positive and productive.
Data-driven strategies are central to our operations, guiding us in delivering client-focused value. This approach ensures that our decisions align with the best interests of our clients.
We champion a culture of continuous learning, innovation, and improvement, constantly testing new ideas and embracing change to stay ahead in digital marketing. Our team's proactive reliability and commitment to personal and professional development are key to our sustained success and industry recognition.
Joining EyeCarePro means being part of a team dedicated not just to its clients but to the growth and well-being of each team member. As an HR Business Partner, you will be integral to sustaining a culture of excellence and innovation, celebrated by our awards and recognized across the industry.
Role Overview: The Client Coordinator stands as a central pillar in our marketing pod, facilitating efficient project flows, detailed task oversight, and the prompt assembly of comprehensive client reports. This role demands a detail-oriented mindset, an organised methodology in handling diverse information channels, and a robust capability in crafting reports that are both enlightening and persuasive.
Key Responsibilities: Client Reporting:

• Aggregate data and insights from various functional teams, including SEO, Content, Social, Design, Production, and WA, to assemble precise and insightful client reports.
• Interact closely with different units to confirm all pertinent information is accurately integrated and delivered in a manner that enhances client meetings and communications.
• Guarantee all reports are finalised promptly for client sessions, prioritising clarity, precision, and professionalism.

• Administer the internal flow of projects and tasks within the marketing pod, ensuring that deadlines are transparent and adhered to.
• Collaborate with team members to monitor task progress, pinpoint potential hold-ups, and execute necessary adjustments to maintain project timelines.
• Assist the Marketing Manager in preparing for client meetings by systematising all requisite materials, reports, and data for presentations.

• Act as a key liaison within the marketing pod, bridging various specialty sectors to assure smooth project transitions.
• Partner effectively with team members, nurturing a constructive work atmosphere that encourages transparent communication and timely task finalisation.

• Undertake preliminary assessments of all materials, data, and reports to confirm they satisfy established quality and accuracy standards.
• Coordinate with the Marketing Manager to address any inconsistencies or enhancement areas identified in client feedback.

• Practical experience in a marketing environment, especially in roles involving project coordination or report generation, is highly preferred.
• Robust organisational and multitasking abilities, with the competency to manage numerous projects and deadlines in a dynamic setting.
• Exceptional communication prowess, both in writing and orally, with a knack for presenting information lucidly and compellingly.
• Proficiency in utilising project management software and a familiarity with data management tools.
• A detail-driven approach with a steadfast commitment to precision and quality across all responsibilities.
• A team collaborator with pronounced interpersonal skills and the capacity to work synergistically across various departments.
• Assist the Marketing Manager in planning and executing marketing strategies.
• Oversee the next 4 weeks of the marketing diary, ensuring all tasks and projects are on track.
• Collaborate with various teams to gather, analyse, and present data in a coherent manner.
• Provide administrative support to the marketing manager, including scheduling meetings, coordinating with external partners, and managing communications.
• Ensure timely delivery of accurate reports to clients and internal stakeholders.
• Proficiency in basic SEO, content writing, and relevant marketing tools.
• Experience in working within the Eye Care industry.