Client Contact Specialist
Western Cape, South Africa
Job Description
Job Summary REQUIREMENTS
- Matric, relevant tertiary qualifications advantageous
- Fully Bilingual in Afrikaans and English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office (Word, Excel, Outlook)
- Minimum of one year experience in telemarketing or sales
- Time management skills and the ability to prioritise tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a team-player
- Able to work independently
- Attended all inbound and outbound calls and sufficiently address enquiries and questions
- Ensure that events are filled and follow up timely with clients
- Ensure to meet daily and monthly targets. These targets are subject to change from time to time
- Schedule and manage bookings
- Draft and send appropriate paperwork to the client
- Ensure that interaction is based on the principles specified in our policies
- Ensure that the database is managed, updated, and maintained
- Attend to client queries, problems, and/or questions efficiently
Job Mail
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
-
Client Engagement Specialist (Refer to 3427) advertised under another heading
Cape Town, Western Cape -
-
Client Contact Liaison Officer Musgrave, Durban (Administration)
Durban, KwaZulu-Natal
Job Detail
-
Job IdJD1419694
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:R12000 per month
-
Employment StatusPermanent
-
Job LocationWestern Cape, South Africa
-
EducationNot mentioned