Job Description

The Role

Purpose:

The primary purpose of this role is to manage and maintain efficient account operations, ensuring the timely processing of new account setups, rate loading, and resolution of client queries. The role also involves accurate matching of purchase orders to waybills, manual costings, and regular distribution of invoices and statements. By handling daily checklists, preparing reports on missing waybills, and assisting clients with costing queries, the role contributes to maintaining smooth operational processes. This position requires a proactive team player who is computer literate, deadline-driven, and capable of interacting with clients and stakeholders via email and phone, while ensuring reliability and punctuality in all tasks.

Duties:

Opening New account numbers Loading Rates Attending to queries Sending out of Invoices and Statements Missing Waybill reports and scanned not bills Matching purchase orders to waybills Manual Costings Daily checklist Assisting clients with costings

Skills and Experience

Minimum:

Computer Literate - Excel, Word and Outlook Ability to work under pressure Deadline driven Own Transport Team Player Ability to work overtime, Saturdays and Sundays Good interpersonal skills Punctual Reliable Honest Oracle Must be able to interact via email and telephonically with internal and external clients

Other

Minimum:

Detail-Oriented: Ensures accuracy in processing accounts, loading rates, and matching purchase orders to waybills, demonstrating meticulous attention to detail. Proactive: Anticipates potential issues, resolves queries promptly, and takes initiative in managing daily tasks such as checklists and reports. Deadline-Driven: Works efficiently under pressure to meet deadlines, particularly in invoicing, costings, and other time-sensitive tasks. Reliable and Punctual: Demonstrates consistency in attendance and timeliness, ensuring that tasks are completed according to schedule. Team Player: Collaborates effectively with both internal and external teams, fostering positive working relationships. Adaptable: Capable of working overtime, weekends, and adjusting to changing workload demands with flexibility. Good Communication Skills: Strong interpersonal abilities, allowing clear and professional interaction with clients and colleagues via email and telephone. Honest and Trustworthy: Maintains integrity in handling sensitive financial information and client data. Problem-Solver: Approaches client queries and operational challenges with a solutions-oriented mindset. Computer Literate: Competent in using Excel, Word, Outlook, and Oracle for efficient completion of tasks.


Job Reference: RTT74069