Performs various administrative functions, tasks and duties, public relations and information services for Parks, Leisure and Cemeteries Department of Ethekwini Municipality.
Key Responsibility AreasPerforms a reception function i.e. answering, screening, referring and routing telephonic calls to the relevant persons and takes down messages.
Provides relief with switchboard duties and operates a two-way radio.
Attends to public counter and telephonic enquiries, enters complaints into the complaints
register and distributes complaints recorded on "Faultman" to the relevant persons.
Records replies and action taken in the complaint register/Faultman.
Performs an administration function in conjunction with the Administrative Assistant.CompetenciesAttention to Detail.
Oral communication.
Planning and organising.
Use of Technology.
Communication.
Service delivery orientation.
Action orientation.
Learning orientation.
Essential RequirementsGrade 12 (NQF Level 4) or equivalent.
Computer Literacy.
Preferred Requirements6 Months relevant experience.
Housing Subsidy Yes
Leave Yes
Medical Aid Yes
Pension Fund Yes
Remuneration R155 085.75 - R201 319.69 pa
13th Cheque Yes
Contact Name HUMAN CAPITAL OFFICER
Contact Telephone 0313114102
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