Job Description

Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Quality Assurance:
Maintain a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production | Meeting deadlines: Completes tasks timeously
Accountability: Data capturing and General Administration duties 85%
Support Deceased Estate Administrators in your role as Administration Support Department.
Receive instructions from the Deceased Estate Administrators to capture the Executors, Attorney and Valuation fees on the Magic system.



Accurately and timeously capture, balance and bank all income (e.g. executors,

attorneys & valuation fees) on the Magic system (Absa Trust internal system) by the month financial cut-off date.



Reconcile electronic payment accounts (e.g. monies received from different

stakeholders iro proceeds from the insurance company or / investments are then paid into the Estate Late account to update / balance with the cash card) on a daily basis.



Take control of ordering of stationery and office consumables etc. on a weekly basis by ensuring that adequate reserve stock is ordered via the COUPA system to maintain the functionality of the office.



Perform any other administrative or ad-hoc duties as contracted in Performance

Development document.



Accountability: Compliance to legislative requirements 5%

Complete all compulsory compliance and legislative training with the required time frames as prescribed by Absa Risk
Adhere to business processes and controls practice e.g. by adhering to the Estate Process / Manual / Policy.
Adhere to risk and compliance policies in terms of Environmental Health and Safety, Information securities, Records
Manage money laundering, Sanction etc. Non adherence to Absa's Policy & Procedure may lead to disciplinary action
Accountability: Customer Service 10%

Interact between Estates Services, Absa Bank and All Stakeholders (Attorneys, Valuators etc.) in a professional manner.

Investigate and resolve queries in an efficient and professional manner at all times (internal and external customers).

Deliver quality work at all times within a specified turnaround time as contracted in Performance Development document.
Education
Further Education and Training Certificate (FETC): Office Administration (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised