Job Description

Job Purpose;

The Cleaner will be responsible for ensuring that the retail facility and related areas are clean, maintained and organised at all times according to SunBet's operational excellence standards and procedural compliance.

Key Performance Areas

Ensure all equipment and areas are clean and in good working order; Clean, dust and mop facility floors by using a variety of equipment and supplies Vacuum and shampoo carpets and make sure that they are dried out before the day begins Wipe down desks and chairs and make sure that stubborn smears are removed using appropriate cleaning materials Empty dustbins and ashtrays and make sure that all trash is properly disposed off Clean and wash down windows and ensure that they are dried properly Ensure that the office kitchen and equipment is properly cleaned and maintained Wash down restrooms and ensure they are sanitised properly Replenish towels, soap and toilet paper in bathrooms on a regular basis Wipe down walls, doors and wall hangings using appropriate types of cleaners and cloth Check all chemical levels and inventory for cleaning Set up tea station and ensure crockery is stored correctly Clean all soiled equipment items; and record any breakages Remove trash and waste; Be aware of and comply with health, safety, hygiene and environmental regulations Use and store operating equipment in line with specifications and safety regulations Resolve or report on any anomalies to the required standards Identify and report any maintenance issues Connect with all clients by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them, and ensuring respect at all times Interact with clients and provide professional service standards and relevant solutions Handle any complaints, requests and / or suggestions to resolution, escalating if necessary Complete day-end dishwasher maintenance

Education

Grade 12 preferred or Grade 10 (with minimum of 2 years relevant experience as a cleaner)

Experience

Exposure to Office, facilities and retail environment is an advantage

Skills and Knowledge

Organising and Coordinating Resources Interacting Following Procedures Assuring Quality Responding with Urgency OE usage and storage Cleaning Techniques Chemical Knowledge Verbal Communication skills Basic Computer Skills

Equity

* Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.