Job Description

Introduction

To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.

Disclaimer

As an applicant, please verify the legitimacy of this job advert on our company career page.

Role Purpose

To manage a portfolio of liability claims and recoveries and to provide ad hoc technical advice to stakeholders.

Requirements

Matric/Grade 12
A law degree - preferable but not mandatory, subject to experience in Short-term insurance environment
60 FAIS Credits
Computer literacy(MS Word, Outlook and Excel)
At least 5 years experience, some of which should be in a legal practice environment or insurance recovery & liability environment
Insurance qualification preferable
RE qualification
Intensive knowledge of liability claims and resulting litigation
Intensive knowledge of recoveries
Knowledge in administering and handling liability claims and recoveries

Duties & Responsibilities

Day to day reporting to the Team Leader
Handling recoveries in accordance with claims handling procedures
Facilitating and managing outsourced recoveries
Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
Entering into settlement negotiations with third parties / third party representatives
Negotiating with motor assessors, attorneys, other service providers
Providing technical advice on litigated matters
Providing clients / brokers with the highest standard of service
Providing clients / brokers with feedback on claims progress at all times
Ensuring diary system is implemented and adhered to at all times
Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
Rendering of assistance from time to time with ad hoc tasks

Competencies

Good interpersonal skills
Negotiation skills
Communication skills
Attention to Detail
Ability to work under pressure
Team player
* Good organizational skills