Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 - were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the xe2x80x9cwhat-ifsxe2x80x9d of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Minimum Qualifications Required

• Grade 12/Standard 10/NQF 4 -
• Tertiary qualification will be an added advantage.

Minimum Experience

• Minimum 3 years insurance claims experience
• Vehicle Accident Claims investigations experience is essential.
• Solid understanding of Insurance claims procedures: Inclusive of claims, investigations and legal department processes.

Deliverables include but will not be limited to

• Own vehicle and valid South African driver's license
• Validating Vehicle accident claims by meeting with clients, SAPS officials, tracing witnesses compiling investigations report on the work done in line with Claims Philosophy.
• Urgency
• Organised
• Self-disciplined
• Self-motivated
• Excellent administration skills
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Think out of the box mentality
• Ability to work independently in a team environment
• Excellent interpersonal and communication skills (verbal & written)
• Computer literate
• Takes ownership and responsibility
• Enthusiastic and passionate about the job and the company
• Preference will be given to suitably qualified EE candidates

Competencies Required

• Presentable and well groomed
• Well-spoken in English
• Honesty, Energy & Integrity
• Open and friendly
• Initiative

Knowledge and Skills

Automotive Damage Claims

Claims Management

Claims Reporting

Claims approvals and rejections

Claims settlements

Personal Attributes

Interpersonal savvy - Contributing independently

Decision quality - Contributing independently

Action orientated - Contributing independently

Optimises work processes - Contributing independently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 17 October 2023.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Sanlam