Job Description

About The Client:
Our client is a Medical Assistance branch of a global company providing support for various international insurance companies and their travelers.
The Opportunity:
Our client is currently looking for Swedish speakers to fulfil the position of Claims Handler. Join them on a full-time basis, working in an international office environment on various projects. This role offers a collaborative and innovative workspace where your expertise and dedication can shine.
What They Offer:

• Dynamic Workplace: A fast-paced, energetic environment that encourages innovation and collaboration.
• Career Growth: Training based on international professional know-how, systems, and various training platforms.
• Impactful Work: Play a crucial role in their mission to provide exceptional claims handling and customer service.

Remuneration:

• Basic Salary: R25,000.00 per month.

Requirements:

• Professional fluency in Swedish and proficiency in English.
• Ability to start ASAP. This is a Fixed-Term Contract. End date - 30 April 2026
• SA VISA secured.
• Previous work experience in Medical Assistance, Insurances, Claims Handling, or Tourism is advantageous.
• Matric certificate or higher.
• Strong user skills in Microsoft Office tools

Key Attributes:

• Pro-active and able to perform well under pressure.
• Excellent attention to detail.
• Flexible and open-minded to ongoing changes and training.
• Strong communication and customer service skills.
• Ability to work efficiently in a multilingual and multicultural team.

Key Responsibilities:

• Handling claims services from start to end, including data entry and invoice assessment.
• Replying to incoming email enquiries and processing claims for medical and travel insurance.
• Providing friendly and outstanding customer service.
• Responding to enquiries in a timely and efficient manner.

Skills Required