Job Description

Receive approaches from uninsured and insured third parties, acknowledge

receipt.

?Register and validate third party only claims.

?Assess and confirm merits of the claims.

?Request quantum/ outstanding documents from the third party if applicable.

?Decide if claim is payable based on documentation provided.

?Appoint assessor based on claim specification.

?Provide updates to third party and insured/broker.

?Review assessment and draft offer for third party

?Negotiate fair offer with third party.

?Send offer and facilitate settlement of signed offer.

?Close files once settled.

?Record savings on spreadsheet

?Maintain relationship with assessors, other insurers and broker/insureds.

(Litigation)

?Receive Summons and acknowledge receipt.

?Verify legitimacy of claim

?Review summons and decide on action.

?Appoint attorney based on summon' s specification.

?Provide attorney with instruction and documents.

?Follow up with attorney.

?Guide attorney on acceptable offer and parameters of negotiating.

?Settle attorney fees based on acceptable fee scale.

?Negotiate with attorneys on fees based on settlements.

?Maintain relationship with attorneys and investigators.



Skills

Negotiation Skills Conflict resolution skills Math Skills Good Communication Skills Interpersonal Skills
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security--as well as your professional development--to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us -- across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of

inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.


Preference will be given to previously disadvantaged candidates in line with the company's Employment Equity Plan. Specific preference will be given to people with disabilities.
Functional Area:


CL - Claims
AIG South Africa