Claims Coordinator

Johannesburg, Gauteng, South Africa

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Duties & Responsibilities

Managing multiple insurer accounts (ABSA, Standardbank, Nedbank, Old Mutual, and other major partners)
Coordinating assessments and repairs for residential and commercial security systems
Compiling detailed reports and quotations based on assessor feedback
Managing client appointments and maintaining clear communication throughout the claims process
Working with our nationwide network across Gauteng, KwaZulu-Natal, Western Cape, and Mpumalanga
Supporting our response operations
Administrative duties including filing, organizing, and office management

Desired Experience & Qualification

3-5+ years' experience in insurance claims coordination or similar role (SP Preferred)
Strong experience with major South African insurers (ABSA, Standardbank, Nedbank, Old Mutual, etc.)
Excellent administrative skills with attention to detail
Project coordination experience - ability to manage multiple accounts simultaneously
Strong communication skills - comfortable liaising with clients, assessors, and internal teams
Independent worker who can work unsupervised while maintaining high standards
Tertiary qualification in Business, Marketing, or related field preferred (Advantageous)
Valid driver's license (own vehicle advantageous)
Proficiency in relevant systems and ability to keep records up to date

KwaZulu-Natal

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