Claims Consultant
Centurion, GP, ZA, South Africa
Job Description
Job description
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims
Responsibilities:
Register claims and appoint assessors
Manage claims in terms of claims SLA
Make decision regarding merit - indemnify or not
Negotiate settlement
Manage the salvage process (motor & non-motor salvage)
Detection of fraud and management of fraudulent indicators
Keep the operational system updated
Provide thorough and timeous feedback to the relevant parties
Complaint's resolution
Skill sets required:
Matric
NQF Level 4 - Full qualification (short-term insurance) as set by regulation
Regulatory Examination Level 5 successfully completed
Minimum 3 years' claims handling experience (both commercial and personal lines)
DOFA confirmation from FSCA
Good verbal and written communication skills
Negotiation skills
Client service driven
Results & detailed orientated
Interpersonal skills
Team player
Good time management skills (planning and organizing)
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1452078
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, GP, ZA, South Africa
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EducationNot mentioned