Job Description

Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary NBFS is a multi-product and service-line business within Absa. It spans across advice, distribution, trust services and long-term investment. The CIO will work closely with colleagues across the business to ensure that the Technology strategy, operations and performance support the business strategy.



Technology Leadership

• Provide Technology leadership, direction and innovation to the product unit aligned to the businessxe2x80x99s strategy.
• Provide product unitxe2x80x99s executive team with the appropriate leadership on the nature of trade-offs required to achieve customer outcomes.
• Define world class strategic architecture and roadmaps.
• Fully integrate into the Product unitxe2x80x99s executive team and commit to agreed business outcomes.
• Provide clear strategic direction to the technology teams you are leading.
• Align and contribute to Technology leadership for the broader firm.

Technology People Management

• Build diverse, high performing teams that support delivery of business outcomes which are best practice in a global context.
• Management of both internal and external resources in your team to achieve agreed outcomes.
• Embed strong talent management practices and be responsible to build exciting career paths for your people.
• Ensure that your teams are technically up to date in line with future skill requirements.
• Responsible for overall team health.

Stability of systems/applications

• End to end accountability of reliability of systems/applications in your space xe2x80x93 this includes any services (internal or external) required to support the applications.
• Elimination of single points of failure and ensuring that all critical process flows are isolated on own infrastructure.
• Ongoing optimization and improvements.
• End to end monitoring of all services.
• Full resilience for all services that are tested in line with policies.
• Applications are up to date, all critical patching done and operating on supported infrastructure.

Data

• Single point of contact on Product Unitxe2x80x99s Exco for all technology enabled data related activities.
• Responsible for putting availability of appropriate data and data related tools front and center for all new technology implementations to allow for data driven insights and commercial value from data (with support from CDO Office)

Security/Cyber

• Single point of contact on Product Unitxe2x80x99s Exco for all security/cyber related activities.
• Responsible for secure build of all new technology.
• Responsible for ongoing protection against potential cyber-attacks and security vulnerabilities (with support from CSO office)

Technology Cost and Business Management

• Participate in BU Exco to prioritize and outline trade-offs related to technology.
• Spend for both strategic and ongoing technology requirements.
• Providing the business with affordable, scalable technologies in line with business objectives.
• Constantly looking for ways to innovate and optimize.
• Driving input for both capex and opex required for technology as part of Product Unitxe2x80x99s financial plans.
• Manage the end-to-end technology cost for your business to the agreed budgets and plans.
• Full asset management (hardware and software) for your business.
• Manage critical vendor relationships.

Stakeholder Management

• Proactively develop and manage relationships with key external stakeholders, which include Managing Executives, Business Unit Executives, Chief Information Officer PSC, Vendors etc. in ensuring an end-to-end service model aligned to customer segment.
• Build, develop and maintain relationships across the Group by collaborating and ensuring simple, streamlined delivery and execution capability with Absa partners.
• Facilitate a customer orientation mindset within responsible teams by developing an understanding of the importance of their role in the customer value chain and that we continue to educate partners key to sales support value chain on our customer requirements.
• Support strategic interventions in Group on behalf of AFS were Technology support activities.

Delivery of new technology Solutions (Changes)

• Work with EXCO colleagues to enable the delivery of end-to-end business transformation, taking accountability for the design and delivery of agreed technology.
• Delivery of all changes in line with strategic architecture and roadmaps.
• On time on budget delivery of all change initiatives in your business unit.
• Enable straight through processing.
• (STP) and digitization of clientsxe2x80x99 journey in your business unit.
• Embedding new ways of work such as Agile and DevOps.

Risk Management and Compliance

• Drive a culture of risk management and compliance.
• Ensure teams adhere to Groupwide policies and procedures.
• Pro-active management of risks and issues.
• Timeous resolution of audit and control issues.

Education and experience required:

• Minimum B-degree (NQF level 7)
• Desired Post Graduate Degree (NQF level .8+)
• Masterxe2x80x99s degree advantageous
• 10+ years Technical Development and coding experience in Financial Services and/or Banking coupled with 5 years in Leadership.

Knowledge and skills:

• Strong technical code development
• Stakeholder management
• Risk Management
• Root Cause Analysis and trouble shooting
• Knowledge of banking legislation and other regulatory

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Absa