Job Description

Duties/Pligte
Providing support to end users regarding all Oracle applications. Routinely assisting clients in resolving problems in the use of Oracle-based applications. Responsible for gathering, understanding, interpreting, and consolidating user requirements. Responsible for ensuring continuous business improvement. Working with consultants, developers, and technical support personnel to implement and support programs and interfaces. Working with users, developers, and DBAs to coordinate the implementation and integration of new Oracle e-Business applications. Working with developers and DBAs to design and implement changes, patches, and enhancements to current Oracle applications according to Oracle and Stellenbosch University standards and conventions. Reviewing and debugging existing configurations and reporting findings as necessary. Managing, and where applicable, conducting client and consultant training related to Oracle applications. Responsible for ensuring that the documentation of all application configurations and customisations is kept current. Creating reports on the Oracle reporting platform based on client specifications. Implementing new modules / functions through proper project management and change management methodologies. Testing new Oracle modules / functionality. Writing / updating training manuals for key functions in application. Applying system change management with regards to all development and support.


Job Requirements/Pos Vereistes
NQF level 7 qualification in a relevant study field with six years' relevant experience, OR at least ten years experience in a relevant field. Good understanding of Microsoft Teams and SharePoint structures, Microsoft Excel, and service desk applications. Experienced in Jira applications. The ability to write reports using SQL and to understand the latest reporting concepts. Knowledge of principles of Project Management and Agile project methodologies. The ability to express business and technical concepts, both verbally and in writing. A high level of accuracy and attention to detail. Exposure to business process modelling, analytical tools, and methodologies. The ability to work proactively, both in a team as well as independently. Outstanding interpersonal relations. Good analytical skills. Strong sense of ownership and accountability, with the ability to drive improvement initiatives.


Recommendation/Aanbeveling
* Proven experience in Oracle Human Resources systems.