Central Reservations Agent (gauteng, Centurion)
Centurion, GP, ZA, South Africa
Job Description
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Job Advert Summary
ANEW Hotels & Resorts
are looking for aCentral Reservations Agent
to provide guests with the best service and assistance during the booking process and maximise on the sales revenue for all hotels.The successful candidate will be employed for a period of
3 months
and will be based inGauteng, Centurion.
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Minimum Requirements
Proficient in Opera 2 years experience as a Reservationist/Receptionist Tertiary qualification in Hospitality/Tourism would be an added advantage Excellent communication skills High level of customer care High degree of self motivation and ambition
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Duties and Responsibilities
Ensure quotation and queries and tended to within a timely manner, striving toward 1 hour turnaround time. Telephonic follows ups with potential bookers, resulting in at least 10 follows up a day. Convert at least 20 confirmed bookings per day. Maintain guest profiles by assisting with profile merges. * Managing CRO telephone lines, ensuring that all incoming calls are answered within 3 rings.
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Job Detail
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Job IdJD1434712
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, GP, ZA, South Africa
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EducationNot mentioned