Job Description

:
Our client is seeking an experienced and dynamic Catering Manager in Queenstown to oversee a high-volume catering unit within the hospitality/food services environment. This role requires a strong leader with excellent operational, financial, and team-management capabilities. The ideal candidate will ensure exceptional food quality, client satisfaction, and smooth daily operations, while maintaining a high standard of compliance, service, and efficiency.
Responsibilities:

• Managing daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations.

• Implementation of the food production process.

• Provide great quality service to clients.

• Manage the execution of creative functions.

• Menu planning, standardization, adoption and costing.

• Monitor the kitchen to ensure the cooks are using standardized recipes and the quality of food is of the highest standard.

• Daily bookkeeping procedures - capturing of issues, sales, stock.

• Managing the Food GP's as per the budgeted targets.

• Managing the unit's budgets to ensure that the budgeted targets are met monthly.

• Implementation of minimum & maximum stock levels to control stock days.

• Managing the HSE daily to ensure all records are up to date.

• Managing People (i.e. staffing - workforce planning, payroll administration, leave management, performance management).

• Managing Customer Experience.

• Strict management of service levels to client SLA.

Requirements

• Grade 12.

• Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred.

• Five years' work in a similar environment.

• Experience gained in most functions of this position.

• Project Management experience in the hospitality/catering industry would be an advantage

• Experience in costing, budgets, forecasts and invoicing is advantageous.

• Proven experience in managing successful departments/teams.

Skills Required