Job Description

Fedics KZN is currently recruiting for a Catering Manager to be responsible for monitoring the quality of the food and service, ensuring that the site perform well, and overseeing the day-to-day catering operations for a corporate education environment.
Overall responsibility is to manage the unit by setting and maintaining service delivery standards, leading, motivating, and training staff. The role also includes implementing and maintaining operational controls in line with budgetary requirements.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. to find out more about who we are in a nutshell.
Duties & Responsibilities

• Set and manage service delivery standards across the site.
• Lead, motivate, train, and develop the catering team. Implement and maintain operational controls within budgetary requirements.
• Ensure food quality, presentation, and service meet Tsebo Catering standards and star grading requirements.
• Comply with all Tsebo Catering Solutions policies and procedures.
• Manage HR and IR matters, including training, development, and performance management.
• Handle administration, finances, budgets, debtors, and monthly P&L reporting.
• Build and maintain strong client and customer relationships daily.
• Organize, prepare, and coordinate all functions and events.
• Stay updated on food trends and best practices while addressing client needs and resolving complaints proactively.

Skills and Competencies

• Leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong organizational and planning abilities.
• Customer-focused with a commitment to quality service.

Qualifications

• 3-4 years previous experience within a similar environment.
• A minimum of 3 years management experience in catering.
• National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
• Computer literacy MS Excel and MS Word
• Financial acumen
• Drivers licence & own vehicle

Skills Required