Category Manager

Johannesburg, Gauteng, South Africa

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Key Responsibilities

Develop and execute a data-driven omnichannel category strategy aligned to customer needs, market trends and business priorities.
Lead customer insight activities, including store visits, surveys and product reviews, to identify new opportunities for growth.
Build and manage sustainable, relevant product ranges using Core/Periphery and UCCP principles.
Define range architecture, supplier strategy and negotiate strong commercial terms.
Partner with the Pricing team to set pricing rules and select products for national promotions.
Monitor competitor activity to ensure competitive pricing and assortment.
Work with Merchandising to design effective layouts and planograms that elevate product visibility.
Ensure online product data, content and value propositions are accurate and consistent across all channels.
Collaborate closely with stores through pre-collections and feedback loops to resolve quality, availability and customer concerns quickly.
Use AI and digital tools to improve analysis, decision-making and productivity across the category.
Lead and develop the Product Management and Data Quality team, driving performance through clear KPIs, coaching and development plans.
Ensure full compliance with product regulations and internal standards.
Support responsible sourcing and contribute to sustainable category development.