Job Description

Care Manager or Nursing Services Manager - Retirement & Care Centre
An established organisation with over 65 years of experience in the retirement sector is seeking a Nursing Services Manager to join one of its well-run care centres. The group operates more than 25 retirement facilities and cares for approximately 3,000 residents, offering independent living, assisted living, and frail care services.
This role is suited to an experienced Registered Nurse with strong leadership ability and a solid background in geriatric care.
Role Overview
The Nursing Services Manager is responsible for the overall clinical and operational management of the care centre. This includes ensuring high standards of nursing care, legislative compliance, staff management, budgeting, reporting, and general facility oversight.
You will lead a team of Registered Nurses, Enrolled Nurses, ENA's and Carers, ensuring quality resident care while maintaining compliance with all relevant regulations.
Key Responsibilities
Clinical Governance & Compliance
Ensure compliance with SANC regulations, CPOA policies, Parliamentary legislation, and municipal by-laws
Maintain updated policies, procedures, and regulatory files
Supervise nursing staff to ensure care is delivered according to scope of practice
Investigate incidents, complaints, and implement corrective measures
Resident Care
Assess new admissions in conjunction with the social worker (including home visits where required)
Develop and review individualised care plans
Monitor daily health status of residents
Ensure accurate recording of treatments and nursing interventions
Compile monthly and quarterly medical reports
Liaise with the multidisciplinary healthcare team
Staff Management
Assess staffing ratios and manage rosters (shifts, leave, rotations)
Monitor attendance, performance, and conduct
Conduct staff appraisals and regular meetings
Implement in-service training and orientation programmes
Manage disciplinary processes where required
Arrange agency staff when necessary
Administration & Reporting
Submit monthly returns (admissions, discharges, occupancy, stock, financials)
Maintain asset registers and safety documentation
Plan and conduct fire drills
Chair staff and safety meetings
Liaise with the Care Operations Manager on operational matters
Housekeeping & Catering Oversight
Monitor hygiene and cleaning standards
Supervise food quality, nutritional value, and special diets
Monitor food consumption and related costs
Financial Oversight
Monitor monthly financial performance
Prepare and manage the annual budget
Promote optimal occupancy levels
Monitor age analysis and follow up on non-paying accounts
Assist residents with managing pocket money where required
Minimum Requirements
Registered Nurse qualification
Active SANC registration
Minimum age: 30 years
Proven geriatric nursing experience
Experience in a retirement, frail care, or similar environment
Experience managing RN's, EN's, ENA's and Carers
Strong leadership and organisational skills
Willingness to work in Hout Bay
Remuneration & Benefits
Basic Salary: R32 860 per month
Cell phone allowance: R250 per month
Annual Leave: 21 days per annum
Medical Aid: Discovery (R931 employer contribution + R400 per child dependent)
Pension Fund: Alexander Forbes (7.5% employer + 7.5% employee contribution)
Funeral Benefit: Hollard

Skills Required