Care Expert Navigator

South Africa, South Africa

Job Description

Mediclinic Constantiaberg | Plumstead, Cape Town | South Africa
Closing date: 21/08/2025
Number of positions: 1
Recruiter name: Nontombi Ncediwe
Reference number: 62850
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.
KEY RESPONSIBILITY AREAS
1. Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
2. Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
3. Fulfil a patient liaison role throughout the delivery of the Care Expert product
4. Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
5. Drive a culture of improvement, quality and cost efficiency
6. Ensure effective communication and empowerment around value based care within the units
REQUIRED EDUCATION
Degree / Diploma in General Nursing
or
B-degree in ancillary services
REQUIRED EXPERIENCE
5 years' experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting
or
Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)
REQUIRED JOB SKILLS AND KNOWLEDGE

  • Pharmacology, including Clinical pharmacy and antimicrobial stewardships
  • Clinical information capturing and data analytics
  • Cost per event management
  • Nursing care within an acute-care setting
  • Evidence-based practice and guidelines
  • Computer literacy (MS Office)
  • Risk identification and supporting protocols, e.g. IPC
  • Clinical pathways
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
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Job Type: Nursing
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Job Detail

  • Job Id
    JD1487716
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned