Job Description

Instill Education is on a mission to transform teaching, learning, and leadership in every classroom on the African continent. We believe that our teachers and school leaders are the greatest levers for change in the education system. We recently became an accredited higher education institution in South Africa and launched a game-changing mobile app that offers self-paced, bite-sized modules to help teachers in their professional development journey. More than 50,000 teachers in Ghana, Kenya, and Nigeria have already enrolled on our professional development modules and joined a pan-African community of peers and experts who provide support and feedback along the way.
We are hiring a Campus Operations Manager & Registrar to oversee the day-to-day operations of the campus which includes oversight of student records, transcripts, enrollment, and graduation data.
What makes you a great candidate? You are ambitious, hungry to learn, and have a deep passion for education. You want to work in a fast-paced business environment and grow with a young organisation that seeks to change the face of education across the African continent. You want to learn how a start-up works by getting your hands dirty and getting involved in every aspect of the business. You are excited by the challenge of immersing yourself in new contexts and tackling complex problems. You are not afraid of failure and are driven to improve through robust, data-driven decision-making and feedback. When evaluating your candidacy, we will look for the following:

• Demonstrated commitment to anti-racism, equity, and inclusion
• Ambition to take ownership of challenges and grow with the business
• Exceptional critical thinker with strong interpersonal and communication skills
• Demonstrated passion for educational development, and closing educational equity gaps, and are strongly aligned with our vision, mission, and values

What does the role entail? As the Campus Operations Manager & Registrar, you will be responsible for overseeing the daily operations of Instill Educationxe2x80x99s campus, as well as the management of student records. You are responsible for ensuring that the campus is running smoothly and efficiently and that students have the resources and support they need to succeed.
More specifically you will;

• Manage the campus budget
• Manage the campus team i.e. facilities/operations, admissions and student life
• Develop and implement policies and procedures for campus operations (and for the broader organisation where required)
• Work with other teams to ensure that the campus is running smoothly and efficiently
• Manage student records, including enrollment, transcripts, and graduation information
• Ensure compliance with all applicable laws and regulations (particularly the POPI Act)
• Lead all strategy and daily operations of student registrar duties
• Maintain and upgrade procedures affecting student registration, records, timetables, calendars, instructional space, identification, module progress, and graduation requirements
• Create and maintain all data dashboards and databases as required

Selection Criteria:

• A relevant qualification and / or significant experience in a campus administrative role
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to think strategically and plan for the future
• Ability to multitask and manage priorities effectively
• Attention to detail and accuracy
• Commitment to ethical and professional conduct
• Commitment to providing a positive and engaging student life experience

Anticipated start: 1 January 2024 Location: Johannesburg, South Africa
Do our values resonate with yours? We believe in owning our mission to transform education across Africa. We aim to dream big, work collaboratively, have the courage to learn from failure and embrace ingenuity. practical, inclusive solutions for the communities we serve. If you share our commitment to this challenge, join us in making a profound impact on our education systems.