Job Description

Campus Head - Pretoria | Cape Town
Salary: Market Related, Permanent
Purpose of Position:
Complement Recruitment are recruiting for a Campus Head. One based in Pretoria and one based in Cape Town. The purpose of the campus head is to ensure the professional general management and excellent performance of the campus and in terms of its facilities, staff, growth of the business (sales), overall finances and student service delivery.
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Minimum Requirements Qualifications And Skills
Minimum Grade 12 Certificate 3-year qualification in Sales & Marketing Business; Operations or
Hospitality Management

• At least 3 - 5 years experience in branch and operation management activities
• Own transport
• Proven experience in meeting sales targets
• Creating and Implementing strategies for marketing and sales processes & operations

COMPETENCIES REQUIRED:
Problem solving
Business Acumen
Conflict Management
Time management
Leadership
Advanced communication skills
Ability to Deal with Changes Effectively
Interpersonal skills
KEY RESULT AREAS:

• Implement the national sales strategy and achieve campus sales targets
• Coordinate and manage the implementation of the marketing & sales strategy for the campus to receive enquiries for the campus curriculum
• Coordinate and manage the enquiry management system in conduction with the sales team
• Coordinate and manage various events at the campus to generate exposure and enquiries for the campus.
• To make sure that the sales process is being followed at the campus.
• Maintenance of enrolment database spreadsheet process.
• Management of sales in terms of converting enquiries to sales.
• Accepting and receipting of Application Fees and Course Deposits.
• Managing, training and motivating sales team to achieve their sales targets.
• Identifying opportunities for extra revenue / new business generation
• Effective management of cost control of campus financials, as well as Debtors management to ensure profitability and sustainability
• Maintain financial policies and processes within the campus.
• Manage the campus as profitable as possible.
• Manage the financial targets for the campus.
• Report on any variances from the financials monthly
• Monthly income and expenditure management.
• Budget Control.
• Petty Cash Control and Banking as per process.
• Credit Card Control.
• Management of all Campus costs.
• Ensure effective debtors management and bad debt collection.
• Procurement orders according to budget allocation.
• Exam registration.
• Assets management and control.
• Management of System Administration and facilities in and around the campus
• Ensure that facilities are neat, and all areas maintained and in a workable condition and according to Health and Safety Regulations.
• Meeting and negotiating with external suppliers and industry partners.
• To comply with accrediting bodies and have a high standard of quality and excellence wrt lesson plans and evaluations.
• Adhere to the Academic Calendar and study schedules as provided by the Academic Department
• Ensure that all POEs and POAs are updated as per schedules in accordance
• Managing and monitoring all audits.
• Evaluation of Lecturers to improve the quality of education rendered.
• Managing and monitoring Learner Master Spreadsheets.
• Ensure Campus staff, students and equipment comply with regulations.
• Managing and monitoring of industry placement handbook for industry placements.
• Comply with monthly stock control procedures for the campus.
• Ensure that all cancellation processes are being followed to minimize the risk to the company.
• Manage performance of Campus staff
• Review and update staffs goal setting a regular basis.
• Conduct performance coaching by monthly
• Identify training needs and address.
• Monitor the performance of the staff against goal setting.
• Ensure that a working environment is created which promotes high levels of performance and addresses under-performance.
• Ensure the campus Social Responsibility initiatives are supported
• Ensure campus (Staff and students) participate in community projects, initiatives and others
• Ensure the campus participates in wellness initiatives monthly
• Implement Customer Relationship Management Strategy at the campus
• Drive an atmosphere of a customer centric environment at the campus with both staff, students, parents, industry and suppliers
• Receive customer feedback through various interactions eg. group students discussions, parent meetings, industry visits
• Act quickly and timelessly to any student complaints
• Create an active student life experience for students on campus

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Skills Required