Call Centre Agent – Strict Compliance Environment

Brackenfell, WC, ZA, South Africa

Job Description

PLEASE READ CAREFULLY BEFORE APPLYING



This role is

not suitable for everyone

. It operates in a

highly structured, rules-driven call centre

environment with strict compliance, monitoring, and performance requirements.

Apply

only

if you meet

all

the conditions below.

This role requires you to:



Work

3 Saturdays per month (6 hours)

Attend

mandatory training

with

full attendance and punctuality

Follow

scripts, legal wording, and procedures exactly

Handle

difficult and sometimes confrontational calls

professionally Be

monitored, assessed, and coached

continuously

Minimum Non-Negotiable Requirements



? Grade 12 (Matric)
? Clear criminal record
? Fluent spoken English
? Basic computer literacy
? Available to

start training immediately


? Reliable transport and ability to attend work and training consistently
? Willing to work Saturdays as required

Previous call centre experience is advantageous but not required



This role is NOT suitable if you:



? Cannot work Saturdays
? Struggle with punctuality or attendance
? Dislike rules, scripts, or being monitored
? Are currently waiting on outcomes from other job offers
? Are looking for temporary or short-term work

Recruitment Process



Shortlisted applicants will be required to:

Complete a

mandatory pre-interview questionnaire

Provide consent for

background, credit, and criminal checks

Participate in structured assessments
Incomplete or unsuitable applications

will not be considered

.

How to Apply



Submit your CV with

accurate contact details

.
If shortlisted, you will receive a link to the pre-interview questionnaire.

Job Type: Permanent

Pay: From R5000,00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1638641
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Brackenfell, WC, ZA, South Africa
  • Education
    Not mentioned