Call Centre Agent

Pretoria, GP, ZA, South Africa

Job Description

Compensation:

Basic Salary + Commission & Incentives

Join Our Growing Debt Collection Team!



About the Role:

Become a valuable member of our collaborative Debt Collection team, dedicated to recovering unsecured debt for leading South African credit providers. You'll have the opportunity to hone your skills in a supportive environment while making a tangible impact on our clients' success.

Your Focus:



Managing overdue accounts through proactive outbound calls, offering customized payment solutions to facilitate recovery. Communicating clearly and professionally with debtors, providing necessary account information and explaining collection procedures effectively. Working with debtors to negotiate realistic repayment plans, ensuring full compliance with all relevant legal and regulatory frameworks. Maintaining detailed and accurate records of all interactions, agreements, and payment arrangements. Utilizing your strong negotiation, communication, and conflict-resolution skills to navigate discussions and achieve positive outcomes.

What You Need:



Grade 12 or equivalent qualification. A minimum of 2 years of experience in debt collection. A solid understanding of the processes involved in unsecured debt recovery. Competence in basic computer applications. Excellent communication and negotiation skills.
Job Type: Full-time

Pay: R5500,00 per month

Experience:

Debt Collection: 1 year (Required)
Location:

Pretoria, Gauteng 0145 (Required)
Work Location: In person

Expected Start Date: 2025/07/01

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Job Detail

  • Job Id
    JD1434277
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pretoria, GP, ZA, South Africa
  • Education
    Not mentioned