Call Centre Agent (luxury Hospitality / Travel Global)
Job Description
A well known hospitality client is seeking an English speaking Call Centre Agent to join their team in Johannesburg on a permanent basis.
Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)
Basic salary and incentive
Interview process - 3 rounds
Clear credit record
Great track record - reference checks will be conducted upfront
Qualifications and experience:
Matric
No less than 1 years' relevant experience in travel or hospitality in the call centre, international exposure
Excellent English communication
Key skills:
Reliable
Customer orientated
Problem solver
Attentive listening
Adaptable
Passionate
Systems driven
Key performance areas:
Booking: Cruise Itineraries, hotels, pre and post travel
Able to engage with client on national and international level via various platforms
Drive continuous improvement on guest journey
Support Global Sales
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Job Detail
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Job IdJD1490012
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned