Call Centre Agent
Job Description
Purpose of the Job To provide customer service support by ensuring that client queries are resolved efficiently.
Main Responsibilities
Responsible for acting as a liaison between customers and the company
Assisting with complaints, errors, account queries, billing, cancelations, and other queries o Escalate matters that are not able to be resolved or are identified as priority issues
Signing up new customers and activation of account
Communicating with customers and verifying account information
Accurate capturing of customer data
Quickly and professionally ascertain the customers problem or reason for calling
Qualifications and skills
Excellent communication skills; o The incumbent must be fluent in English. o Must be computer literate; o Strong customer service orientation;
No Experience needed- Whatsapp. 0640168612
Job Type: Permanent
Education:
High School (matric) (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1642629
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned