Job Description

MAIN RESPONSIBILITIES/TASKS:

• Troubleshoot, resolve Network Cabling and Telecommunication related calls.
• Do all Network Cabling related administration including the update of network drawings.
• Install and administer all CCTV equipment.
• Calibrating specific camera component
• Cleaning and checking operational status of camera and equipment parts.
• Assembling and setting up equipment
• Planning and preparing for installations.
• Structured cabling
• Analyse positions and adjust in placement and controls related to camera.
• Reporting on outstanding call on weekly basis
• General office duties
• Ensuring that response times are kept within the parameters set in the SLA.
• Reporting status to management. Identifying problems and bringing them to the Manager's attention with sufficient lead time to avert crises.
• Working effectively as part of a team and seeks to support the team's goals.
• Broadening own technical, functional, and industry skill base
• Engaging in formal and informal knowledge transfer
• Monitor and manage all network related stock on Customers site.
• Insure that all work done is of a high standard.

OTHER FEATURES OF THE JOB

• Location - Vanderbijlpark.
• Own Transport required.
• Overtime when required.
• Travel when required.
• Standby required.

KNOWLEDGE AND SKILLS:

• In depth knowledge of the relevant functional area.
• Strong people skills.
• Strong telephonic fault-finding technical skills.
• Strong client service skills including the ability to deal with all levels of computer literacy.
• Good listening skills.
• Good methodical problem-solving skills on Industrial and Office networks.
• Good cabling skills CAT5e and CAT6.
• Quality orientated.
• Previous exposure to a production environment.
• Knowledge of fiber splicing and blow fiber.

EDUCATION, QUALIFICATIONS, EXPERIENCE NECESSARY:
Educational Qualifications:

• Matric; Technical Support NQF Level 4

Professional Qualifications

• CompTIA A+
• CompTIA N+