Job Description

About the job Cabifit Area Manager (Internal Applications Only - Gauteng and Eastern Cape)
Description:
Protect and grow Market Share and profitably within Area of responsibility in accordance with the Company Strategy.
Minimum Requirement:

• Grade 12 with at least 5 (five) years Retail Management experience.

• Must have strong Accounting Skills.

• Must be able to work under pressure.

• Must have strong Leadership Skills.

• Must have strong Administrative Skills.

• Must have sound knowledge of OHSA.

• Must have strong Human Resource Skills.

• Must be computer literate.

• Valid Drivers License and must be able and willing to travel extensively.

• Valid ID or valid Work Permit (local).

Key Performance Area
Description
Strategic Management

• Develop, implement, and manage a Strategic Plan for the Area by Store.

• Ensure the Strategic Plan is aligned with the overall Company strategy and strategic initiatives.

Grow and Protect Market Share

• Grow transactions, sales and market share in existing Stores as defined in the Strategic Plan.

• Achieve sales budgets and growth objectives by Category.

• Open up New Stores in line with the Area and Company Strategic Plan.

• Implementing of the Customer Service Strategic Plan.

• Relocate or Refurbish old Stores.

• Develop Action Plans to protect the markets where Competitors are entering the markets.

• Achieve monthly targets and budgets set by Strategic Plan.

Customer Service

• Implementing and monitoring the Customer Service Strategy.

• Reliable, prompt Customer Delivery Service.

• Recommend Range improvements to suite the market.

• Take action on price surveys.

Asset Control

• Manage and control shrinkage within the Area by Store.

• Protect Assets (Cash, Stock and Fixed Assets).

• Managing Debtors and Return to Drawer cheques within the Area by Store.

• Analyse security requirements and recommend changes.

• Maintain Company Vehicles as per Policy.

Open New Stores

• Ensure Stores are open according to programme and feasibility study.

• Ensure work to be carried out is according to set specifications.

• Reporting of progress on site.

• Ensure that minimum Store Audit achieved.

• Ensure all bulk orders are received according to Project Plan.

• Ensure Store Layout according to standard specifications.

Refit / Relocate existing Stores

• Ensure Stores are Refitted / Relocated according to programme.

• Ensure work to be carried out is according to set specifications.

• Reporting of progress on site.

• Minimum Store Audit achieved

• Ensure all bulk orders are received according to Project Plan.

• Ensure Store Layout according to standard specifications.

Human Resource Management

• Recruit and train Store Management and Employees in line with the Company and Area Strategy.

• Ensure sign-off of all Key positions in Area. Manage manpower requirements in line with the Company and Area Strategy.

• Ensure Succession Planning & Career path is in place within the Area by Store.

• Ensure open communication / relations with the Store Employee Committee, Employees and Management.

• Ensure Training & Development is in place for the Area by Store.

• Manage Employee Relations within the Area.

Maintaining Store Standards

• Do Store visits and note actions to be taken by Store Management.

• Ensure Store Business Plans are implemented and updated.

• Do an AMs Checklist per Store Visit.

• Implement Action Plans (PIPs), where necessary.

• Monitor adherence of Company standard compliance in Area.

• Maintain Housekeeping standards.

• Maintain Merchandising standards.

• Ensure Stores are ready for business.

• Approve quotes for all minor maintenance and alarm system up to R10 000.

Stock Management

• Ensure that Damage stock is cleared.

• Implement Obsolete Stock Action Plans to clear stock.

• Manage the slow-moving lines by Store and Area.

• Authorise codes for Inter Branch Transfers and Goods Receiving Vouchers are completed within time limit as per Policy.

Store Safety (OHSA) Standards

• Manage Safety aspects in line with local (OHSA) Policy:

• Ensure Checklists complete.

• Appointment of Safety Reps as per OHSA.

• Report Incidents.

• Report claims to Support Office and assist with documentation.

Communication

• Ensure that all the Company initiatives are communicated, implemented, and maintained.

• Manage & maintain SLAs with regards to Communication between Area Managers, Retail Operations Manager and Support Office.

• Review and action all weekly and monthly Reports received from Store.

• Ensure age analysis, journals and deductions are actioned and communicated.

Profitability

• Achieve operating income budgets for the Area per Store.

• Manage the Store and Area to the Financial Model and benchmarks.

Budgets

• Compile, review, and preparation of budgetary information.

• Maintenance of controllable expenses within Area.

Policies and Procedures

• Achieve minimum Audit Benchmark.

• Implement and maintain controls and disciplines.

• Amendment of Company Policies and Procedures from time to time.

People Management

• Maintain an environment in which Employees are adequately monitored, disciplined, supported, trained, and rewarded based on their performance.

• Continually monitor and improve the level of the Areas supervisory management Employees, to ensure the Areas efficient operation.

Competencies
Description
Leadership

• Is enthusiastic, knows how to inspire others, connects people.

• Takes the lead.

• Inspires others.

• Takes responsibility.

• Gives employees their own responsibilities.

• Stimulates and uses input from others.

Shows appreciation for good performance
Planning

• Systematically organising activities and setting time frames, setting priorities.

• Ensures that the necessary means to perform the job are available on time.

• Puts matters in an efficient order when planning.

• Makes the plan understandable for everyone involved.

• Makes, and maintains a realistic plan.

• Sets priorities.

Delegating

• Delegating work in an understandable, structured and verifiable manner.

• When delegating, provides enough space and responsibility to be able to perform the task.

• Delegates enough work to complete his/her own tasks.

• When delegating, he/she clarifies what results are required at what time.

• When delegating, he/she indicates to the employee why he/she in particular is asked this question.

• Regularly checks the progress of delegated work.

Performing under pressure

• Maintaining an effective performance under pressure, or when faced with setbacks or disappointment.

• delivers good results under pressure.

• persists when faced with setbacks.

• continues to do the right thing under pressure, without making mistakes.

• maintains an even performance under pressure

Analysing and forming opinions

• Being focused on examining matters in a systematic way.

• Researches a problem before drawing conclusions.

• Recognises the causes of events.

• Quickly gets to the root of a problem.

• Draws logical conclusions.

Innovating

• Identifying opportunities to implement changes and improvements.

• Invents new things in line with existing successes.

• Proposes improvements regarding existing work methods.

• Isn't afraid to let go of existing frameworks.

• Is able to look to others to generate ideas

Market orientation

• Demonstrate being well informed about developments in the market.

• Actively seeks market information.

• Thinks of solutions to internal problems from the viewpoint of the organisation's market position.

• Informs him/herself about the offers and activities of competitors.

• Looks for opportunities that allow the organisation to benefit from market trends.

Providing feedback

• Giving scope to others by sharing one's views on their performance.

• Provides others with insight in the effectiveness of their performance.

• Provides feedback regularly.

• Provides feedback that people consider useful.

• Isn't afraid to use feedback to bring up subjects that are negative or sensitive.

Provides specific feedback.
Persuasiveness

• Presenting ideas and opinions with arguments and eloquence in order to reach an agreement.

• Holds on to his/her own proposals without being pushy.

• Makes an effort to convince others of his/her opinion and ideas.

• Presents own ideas with enthusiasm and determination.

Adjusts his/her arguments to what the other is susceptible to.
Values
Description
Integrity

• Complying with generally accepted standards in activities related to the position.

• keeps promises.

• creates realistic expectations.

• is sincere.

• handles sensitive information carefully.

• shows awareness of values, indicates when boundaries are crossed.

Accuracy

• Effectively handling detailed information and being consistently attentive to details.

• works in an orderly fashion.

• ensures that matters are handled in an orderly and accurate manner from start to finish.

• prevents mistakes.

• invests energy in checking his/her work for mistakes

Client focus

• Identifying and actively responding to clients' wishes and needs.

• deals with clients in a friendly manner.

• shows involvement in the client's problem.

• makes clients feel welcome.

• approaches the client's question with a can-do mentality.

Personal development

• Being aware of one's own strengths and weaknesses: consciously working on personal development.

• is focused on self-broadening and/or gaining more in-depth knowledge.

• follows relevant training programmes and/or looks for opportunities to gain experience.

• seeks and uses opportunities for personal development.

• asks for feedback in order to learn.

Assert Authority

• Gets ones point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced

• Asserts self during interpersonal situations

• Maintains and projects confidence, even in adverse circumstances

• Makes a positive personal impact that is clear and concise for the audience

• Facilitates open, direct two way communication

• Expresses disagreement with peers or more senior colleagues, tactfully and appropriately

Collaborate

• Recognises conflict among team members and deal with it effectively

• Identifies and improves communication to bring conflict within the team into the open and facilitate resolution

• Makes concerted effort to collaborate and build rapport with internal stakeholders in finding solutions to situations leading to conflict and misunderstanding

Communicate

• Assesses the needs of audience in order to deliver appropriate message and content

• Applies communication strategies to ensure inputs from role players are discussed and acted upon

• Actively shares information and ideas, and encourages others to share their views and concerns

• Recognises and proactively deal with situations with potential for miscommunication leading to damaged relationships

Skills Required