Job Description

KEY ACCOUNTABILITIES:

• Define standard operating procedures and implement and manage end to end processes
• Monitor and report on progress against operational plans and make adjustments were quired
• Formulate a plan which includes milestones and priorities to deliver on operational objectives
• Plan, manage and monitor initiatives to ensure customer service excellence
• Coordinate and prioritize the work outputs of own work, peers and team
• Develop unit testing frameworks
• Execute unit testing
• Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment
• Create an engaging, enabling and productive work climate aligned to the employee value proposition by demonstrating leadership through personal commitment to organizational values
• Manage operational risk and risk mitigation initiatives
• Manage, monitor and report on budget variances in order to maximize financial performance
• Review the quality of outputs of own work, peers and a team

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TECHNICAL SKILLS REQUIRED AND UTILIZED:

• .NET
• C#
• Angular
• TypeScript
• MVC
• NET Web API
• MS SQL
• HTML

QUALIFICATIONS, EXPERIENCE AND OTHER SKILLS
Minimum Education:

• Matric
• Diploma in Information Technology

Minimum Experience:

• Up to 8 years of experience in a similar environment with at least 5 years operational leadership or specialist experience
• Technical Competencies:
• Proficient automated unit testing knowledge
• Proficient budgeting and cost management knowledge
• Proficient business and operations management knowledge
• Proficient IT development knowledge
• Proficient organization and coordination knowledge
• Proficient people management and development knowledge

Behavioural Competencies:

• Deciding and initiating action
• Leading and supervising
• Working with people
• Adhering to principles and values
• Relating and networking
• Presenting and communicating information
• Analysing
• Learning & researching
• Creating and innovating
• Formulating strategies and concepts
• Achieving personal work goals and object

Skills Required