Job Description

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

What will you bring:

Inherent requirements for the position

:

A minimum of 10 years' experience as Regional or Account Lead. Minimum qualifications (Diploma, Degree and or certification) in technical, administrative, or commercial fields of study. (Degree in facilities or property studies is advantageous). Full understanding of commercial and financial business principles. (P&L, Balance Sheet, Income Statement, GM, GL, EBITDA) People Manager with a proven track record of managing successful and profitable accounts/portfolios (across variety of market sectors, industries and countries (non-negotiable). ME Technical understanding is a requirement. Member of the GBCSA or SAFMA would be advantageous or in the process of obtaining membership.

Additional demonstrable requirements:

Business Writing Skills - emails and reports Financial / Numeracy Skills - Full understanding of financial principles Quality/standards awareness and implementation - as per contractual requirements Knowledge of Contract management - SLA's/KPI's, Compliance Above average Computer Literacy - Excel, Word, PowerPoint People Management - HR principles, performance management Leadership - coaching and mentoring skills. Presentation Skills Problem solving Negotiation Conflict resolution Analysis of data trends Innovative Ability to interpret Maintenance plans, condition assessment of structures and fixed assets

Knowledge required:

Knowledge of Integrated Facilities Management Services (IFM) Commercial Acumen (non-negotiable) Workable technical knowledge Project Management Principles Sales and growth targets Knowledge of company policies and procedures Administration principles and reporting Workable knowledge of statutory requirements Knowledge of cost budgeting and control CMMS and CFMS

Competencies required:

Team Leadership, Change Management, Customer & Quality focus, Problem solving and decision making, Financial & Business Acumen, Communication, Innovation and Analytical Thinking (on higher level) Demonstrate "Can do attitude" Must be able to adapt approach according to operating Market example Finance, Banking, Technology or Industrial. Ability to chair a disciplinary enquiry

Interface / relationships with:

Other Key Positions: Executive Leadership, CBX Senior Leadership, Country Leadership, Enterprise Leadership, Excellerate Services Leadership, MEP Services Leadership, Account Teams, Support teams (Finance, HR, IT, EHS)

External Parties:

(Clients, Enterprise Teams) Client Structures Enterprise Teams Suppliers

What will you be doing:

Full operational responsibility of below service lines: Client engagement - Ensure regular meetings and be a trusted partner and escalation point. People leadership - Support account teams as escalation point for: (HR Related issues, IT and Connectivity, Operations, Employee Engagement) Commercial and Contractual accountability - Full understanding and accountability of all key P&L drivers. Intimate understanding of contractual drivers across portfolio. EHS culture - Ensure all accounts are fully compliant and drives the correct EHS behaviors: (Risk reporting, eLogbook, and safety files) Sourcing and Supplier management - Ensure effective supplier management and sourcing support. Internal stakeholders - Ensure smooth working relationship with all internal stakeholders. Sales and Growth - Partner with clients to ensure organic growth across portfolio. Support sales team in providing SME support for sales initiative across the region. Be part of working groups for various business development requirements.

Decision making authority:

IFM Operational Decision maker Commercial Approvals and Cost allocation Management of CMMS, CFMS and related systems Management of services and client contracts Compliance to the OHS Act and other statutory requirements

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.