Job Description

Key responsibilities
1. Strategic Leadership & Growth

• Develop and execute a scalable clinic network expansion strategy to reach 10 million underserved patients.
• Identify opportunities for growth in new geographic areas, including South Africa and beyond.
• Oversee the Nursepreneur model, ensuring financial sustainability while maintaining high-quality service delivery.
• Spearhead AI-driven and telemedicine innovations to reduce costs and enhance patient outcomes.
• Monitor healthcare trends, policy changes, and market shifts to inform strategic decisions.

2. Operational Excellence, Quality Control & Medication Management

• Ensure all clinics operate efficiently, maintaining the highest patient-centred care standards.
• Implement and monitor process-driven innovations, including task-shifting strategies and digital health solutions.
• Establish a robust monitoring and evaluation system to track patient satisfaction, clinic performance, and financial sustainability.
• Oversee procurement, HR, and governance structures to support Nursepreneurs and clinic staff.

3. Medication Control & Compliance:

• Develop and enforce strict medication management protocols to ensure safe storage, handling, and dispensing of pharmaceuticals across all clinics.
• Ensure compliance with South African Medicines Control Council (SAHPRA) regulations and other relevant pharmaceutical laws.
• Implement a centralized medication procurement system to ensure cost-effective purchasing and prevent stock shortages.
• Utilize technology-driven inventory management systems to track medication usage, prevent losses, and reduce expired stock.
• Ensure all clinics adhere to ethical prescription practices, avoiding over-prescription or misuse of medication.
• Conduct regular audits and quality control checks to maintain pharmaceutical compliance and patient safety.

4. Financial & Business Model Optimization

• Ensure that clinic revenue models (network fees & revenue share) remain sustainable while keeping patient fees affordable.
• Oversee financial planning, budgeting, and investment allocation for clinic expansion.
• Work with the Business Development team to secure funding through grants, impact investors, and partnerships.
• Optimize the franchise model to ensure rapid clinic scale-up without compromising financial viability.

5. Stakeholder & Government Engagement

• Strengthen public-private partnerships, working with government health departments to integrate Mpathy clinics into the broader healthcare ecosystem.
• Build relationships with investors, donors, and healthcare industry leaders to enhance Mpathys impact.
• Represent Mpathy in policy discussions, forums, and media engagements to advocate for low-cost private healthcare solutions.

6. Innovation & Technology Integration

• Lead the integration of AI-assisted pre-diagnosis, telemedicine, and digital health records across clinics.
• Explore new technology partnerships that enhance efficiency and reduce operational costs.
• Ensure that technology adoption aligns with Mpathys mission of accessibility and affordability.

7. Leadership & Team Development

• Build and mentor a high-performing, mission-driven team.
• Oversee the recruitment, training, and professional development of Nursepreneurs and clinic staff.
• Foster a culture of innovation, accountability, and continuous learning.

Required qualifications & experience
Essential:

• Bachelors degree in Business Administration, Public Health, Healthcare Management, or a related field.
• Minimum 8-10 years of leadership experience in healthcare, social enterprise, or business development.
• Experience in scaling healthcare models, franchise-based businesses, or impact-driven ventures.
• Proven ability to develop and execute strategic plans in resource-constrained environments.
• Strong financial management skills, including revenue model optimization and fundraising.
• Knowledge of South Africas healthcare regulations, policies, and public-private healthcare dynamics.

Preferred:

• Masters degree (MBA, MPH, or MHA) preferred.
• Experience working with nurse-led clinics, AI-driven health innovations, or digital health solutions.
• Exposure to impact investing, social entrepreneurship, and public-private partnerships.

Key Competencies & Skills

• Strategic Vision & Execution Ability to lead a large-scale healthcare expansion model.
• Financial & Business Acumen Strong grasp of clinic sustainability, revenue models, and funding strategies.
• Stakeholder Engagement & Advocacy Skilled in building partnerships with government, investors, and communities.
• Innovation & Problem-Solving Ability to integrate tech-driven solutions while maintaining accessibility.
• Leadership & Team Development Strong mentorship and capacity-building skills for a diverse team.