Job Description

The Business Unit Director role is to lead, inspire, set direction and drive their account management business unit to provide extraordinary account management services and add real value to the clientsxe2x80x99 business whilst managing the delivery of exceptional creative product that meets or exceeds the clientsxe2x80x99 business targets within the defined integrated strategic approach. The Business Unit Director must ensure optimum deployment of integrated 360 degree communication, facilitate problem solving, monitor the health of the clientsxe2x80x99 business within the agency, deliver bottom line client profitability and grow the clientsxe2x80x99 business within the agency. Client Responsibilities

• Foster and maintain close relationships with clients at a senior level, and ensure communication of any changes to clientsxe2x80x99 business objectives to the team
• Actively pursue business development opportunities within the client portfolio in areas that may prove to bring a favourable return on investments for clients
• Share knowledge and best practice across the teams and the agency
• Deliver high standards of client satisfaction and continuously adapt and adjust approaches to benefit portfolio needs
• Demonstrate an understanding of the clientsxe2x80x99 and agencyxe2x80x99s business to motivate the team in providing outputs that deliver an optimal return on investment for our client
• Through research and active networking within the industry, ensure that the agency and client are at the forefront of, and appraised on, industry trends and developments. Ensure that this is shared across the business

• Build a strong multi-discipline account management team that can operate interdependently
• Improve the team cohesion and synergy through a direct management style that rewards performance and team effort
• Instill a value system within the team that is based on integrity, respect and the value of the individual in the work environment
• Mentor the team through hands on training and instill a sense of accountability
• Manage the careers of the team including: formal performance reviews; personal training and development plans; career planning
• Participate in the departmentxe2x80x99s manpower planning and recruitment process
• Champion company initiatives ensuring motivation, consistency and correct messaging

• Responsible for achieving streamlined, efficient and cost effective management of the portfolio
• Identify opportunities for expanding the financial potential of the clientsxe2x80x99 business
• Manage and monitor income and efficiency in the billing ensuring financial administration adheres to best practice
• Drive the ethos of cost control and income growth through to the account management team

• Ensure all team members complete timesheets by deadline
• Compile reports to share the overall health and status of the business unit with the management team
• Ensure all team staff maintain ethos of Accenture working environment
• Ensure team understand and adhere to Accenture processes, especially when engaging with traffic and production
• Manage team profitability (limit over- or under-servicing of clients)

• Relevant tertiary qualification in Marketing Communications or Brand Management
• Proficient in Office 365 (i.e. SharePoint/Teams/Word/Excel etc.)
• 10 years Client Service experience
• Advertising Agency or Digital Advertising Agency experience is essential
• Well versed across all Digital platforms (digital experience is essential)
• A good command of the English language (both verbal and written)
• Excellent people management skills
• Excellent presentation skills
• Strong negotiation skills and conflict management skills
• Strong administration and organizational skills

• Team player
• Ability to provide and accept constructive feedback
• Plan and prioritize, with the ability to cop under pressure and work to tight deadlines
• Ability to lead a team
• Business development
• Business and commercial acumen
• Resilient
• High emotional intelligence and confidence
• Strategic thinking
• Meticulous with attention to detail
• Other: Comfortable to work from the office (on-site) and valid drivers license with own vehicle