Business Process Analyst
Job Description
Business Process Analysis (45%)
Analyse information, business processes, and operational workflows to identify gaps, opportunities, and improvement areas.
Facilitate workshops and requirements-gathering sessions with multiple stakeholders.
Document business requirements, process flows, use cases, wireframes, and functional specifications.
Translate business needs into practical IT solutions aligned with organisational standards.
Support business units with business case development and continuous improvement initiatives.
Maintain system knowledge, compile user guides, manuals, and FAQs, and hand over system functionality to relevant owners.
Solution Testing (45%)
Participate in sprint planning and backlog refinement.
Review requirements and define clear testing strategies and test scopes.
Create test plans, test cases, and scripts, and perform various testing types, including unit, integration, regression, functional, negative, and performance testing.
Log defects, communicate test findings, and verify fixes.
Coordinate and facilitate User Acceptance Testing (UAT).
IT Solution Support (10%)
Provide quality support services within agreed SLAs and availability targets.
Monitor feedback and proactively enhance service delivery to meet business needs.
Education:
Matric
National Diploma or Degree in Information Systems.
Diploma in Business Analysis.
ISTQB Certificate (Foundation Level).
5 years of Proven Business Analysis with Manual Testing experience in an Agile way.
Tools:
Test Management Tools:
Azure DevOps.Automation Testing Tools:
Playwright, Dot Net, Postman and Swagger.Defect Tracking Tools:
Azure DevOps.Collaboration Tools:
Microsoft Teams.Between 3 - 5 Years
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Job Detail
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Job IdJD1588616
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, WC, ZA, South Africa
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EducationNot mentioned