Job Description

Requisition Details and Talent Acquisition Contact

REQ 130539 - Twanette Coester
Closing Date - 7 December 2023


Cluster and Location

Total Business Banking and Retail - Relationship Channel
Welkom, Free State


Career Stream

Relationship Management


Leadership Pipeline

Manage Self: Professional (MSP)


FAIS Affected

FAIS Affected - Yes


Business Manager Commercial Banking



Job Purpose

We are looking for an experienced Banker and/or Industry Specialist to join our team. In this role you will be required to create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value. This role provides you with the opportunity to develop and maintain strong client relationships through ongoing strategic client portfolio management and understanding clientxe2x80x99s strategic growth path to proactively develop solutions in collaboration with the SMExe2x80x99s across the Bank to meet the needs of the client.


Investing in sustainability is at the heart of our business strategy. We strive to create long term value for our clients thereby harnessing technology and environmental opportunities, attracting key talent & equipping our staff to be the money experts that do good when servicing our clients.


Our ideal candidate is an individual that can originate and identify opportunities, to cross sell for Commercial Banking and the broader Bank Group in line with strategic objectives of the Nedbank.


Job Responsibilities

• Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy.
• Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share.
• Engage with collaborative partners through collaboration forums and networks.
• Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs.
• Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
• Conduct Commercial activities in line with internal and external service level agreements.
• Ensure service level agreements are adhered to by following business unit process and procedure.
• Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Understand role relevant systems and processes and implement to minimise risk.
• Conduct all activities in accordance with regulations and corporate governance guidelines to avoid risk.
• Complete and submit relevant reports in accordance with operational requirements.

Minimum Experience Level

• 4-5 years' Relationship management experience in the financial sector
• 5 - 7 years' Agriculture experience is a must
• 2-3 yearsxe2x80x99 experience in Business Acquisition essential
• Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services and Consulting environment

Requirements

• NQF Level 7 or Higher in a Financial or Business-related field
• Valid driver's license and own reliable transport is essential

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Technical / Professional Knowledge

• Communication Strategies
• Negotiation skills
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Data Analysis and Interpretation
• Relevant software and systems knowledge

-
Please contact the Nedbank Recruiting Team at +27 860 555 566