Job Description

The Business Development Support Executive plays a key role in supporting the business development and sales function by

engaging prospective clients, qualifying opportunities, and securing high-quality appointments

for our Business Development Managers.

This role combines structured outbound activity with consultative conversations, ensuring prospects are well understood, appropriately qualified, and fully prepared for productive follow-up meetings. The successful candidate will be confident on the phone, commercially aware, highly organised, and comfortable working to targets while maintaining a professional and client-focused approach.

Key Responsibilities

Proactively contact prospective clients via outbound calls, email, and follow-up activity to introduce services and initiate conversations Qualify prospects against agreed criteria, including needs, suitability, decision-makers, and readiness to proceed Book high-quality appointments for BDMs, ensuring accurate briefing notes and context are captured Maintain detailed and up-to-date records of all interactions within the CRM system Support advisers with pre-meeting preparation, including gathering background information and confirming next steps Manage call-back schedules, appointment confirmations, and follow-up activity to maximize attendance and conversion Handle inbound enquiries where required, ensuring timely, professional engagement Work closely with the wider sales and operations teams to align messaging, priorities, and pipeline objectives Operate in line with internal quality standards, data protection requirements, and compliance guidelines Provide feedback on prospect objections, lead quality, and market insights to support continuous improvement
Key Skills

Confident, professional telephone manner with strong rapport-building ability Proven experience in appointment setting, lead qualification, outbound sales, or business development support Strong questioning and listening skills, with the ability to identify client needs and opportunities Highly organized, with excellent attention to detail and accurate record-keeping Comfortable working to targets, KPIs, and activity-based performance measures Clear written and verbal communication skills Strong time management and ability to prioritize effectively in a fast-paced environment
Desirable Skills

Experience within financial services, professional services, property, or other regulated environments Familiarity with CRM systems and structured sales pipelines Understanding of compliance-led or advisory sales processes Experience within Business Development teams or functions Exposure to UK clients or experience working UK business hours
Salary: Negotiable, up to R17,000 basic + performance bonus + transport allowance + post-probation benefits.

Please note that this role is based onsite in Foreshore, Cape Town - no hybrid available

We operate according to UK Hours.

Job Types: Full-time, Permanent

Pay: Up to R17000,00 per month

Application Question(s):

Briefly describe your experience with outbound calling, appointment setting, or lead qualification. What type of clients have you spoken to most (e.g. B2B, professional services, property, finance)? What CRM systems or tools have you used to log calls, notes, or appointments? What is your current or most recent salary, and what are your expectations for your next role? Are you comfortable working UK business hours and speaking to UK-based clients daily?
Work Location: In person