Business Development Manager (western Cape)

Western Cape, South Africa

Job Description

Are you a relationship-driven professional with a sharp commercial mindset? We are looking for a Business Development Manager to manage and grow a portfolio of merchants -- driving revenue, increasing product adoption, and reducing churn across our fintech ecosystem. As a Business Development Manager, you'll be the trusted advisor to merchants, helping them unlock the full value of Lesaka's integrated product suite: Card, Cash, Capital, Software, and VAS. This is a strategic, data-led role focused on retention, upsell, and long-term growth.
REQUIREMENTS:

  • 3+ years in account management, customer success, or commercial sales.
  • Strong analytical skills and experience with CRM tools.
  • Fintech, financial services, or merchant services experience (preferred).
  • Matric required; tertiary qualification in Business, Commerce, or Marketing is a plus.
  • Excellent communication and relationship-building skills.
RESPONSIBILITIES:
  • Grow Revenue: Identify cross-sell and upsell opportunities using data insights and consultative selling.
  • Retain & Reactivate: Spot early signs of churn and implement proactive retention strategies.
  • Manage Relationships: Build trust through regular check-ins, education sessions, and personalised support.
  • Report & Analyse: Maintain CRM discipline, track performance, and share actionable insights.
  • Collaborate & Learn: Work with Growth Executives and internal teams to align on growth priorities and share best practices.
ATTRIBUTES:
  • Customer relationship mastery
  • Commercial acumen
  • Consultative selling ability
  • Data-driven decision-making
  • Accountability & ownership
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
For more information please contact:
Michelle du Preez

Skills Required

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Job Detail

  • Job Id
    JD1590811
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Western Cape, South Africa
  • Education
    Not mentioned